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Todd Robertson Location
San Antonio, TX, US
Todd Robertson Work
Associate Vice President - Personal Lines Centralized Claims and Operations @ (June 2012 - Present)
Director, Quality and Training Shared Services @ (October 2011 - May 2012)
Commercial Training, Quality, Best Practice Director @ (January 2011 - October 2011)
Director, Premium Services Team @ (August 2007 - December 2010)
Director, Commercial Processing @ (January 2005 - July 2007)
Manager, IT Operations @ (January 2004 - November 2004)
Claims Call Center Manager @ (June 1999 - November 2003)
Casualty Claims Representative @ (June 1987 - May 1999)
Todd Robertson Education
James Madison University
BBA (Management/Economics)
1985-1987
Todd Robertson Skills
Active Listening
Analysis
Auditing
Business Analysis
Business Process Improvement
Call Centers
Casualty
Change Management
Claim
Claims Management
Claims Resolution
Coaching
Commercial Insurance
Commercial Lines
Communication
Cross-functional Team Leadership
Customer Service
Decision-Making
Digital Transformation
Diversity & Inclusion
Employee Benefits
Employee Learning & Development
Executive Leadership
General Insurance
Health Insurance
Insurance
Leadership
Leading Positive Change
Lean Management
Legal Liability
Liability
Management
Microsoft OneDrive
Operations Management
Performance Management
Personal Development
Process Improvement
Process Management
Project Management
Property & Casualty Insurance
Quality Assurance
Risk Management
Self-confidence
Strategic Planning
Team Building
Team Leadership
Training
Underwriting
Vendor Management
Workers Compensation
Todd Robertson Summary
Todd Robertson, based in San Antonio, TX, US, is currently a Associate Vice President - Personal Lines Centralized Claims and Operations at Nationwide. Todd Robertson brings experience from previous roles at Nationwide, Nationwide Insurance Company and Nationwide Insurance. Todd Robertson holds a 1985 - 1987 BBA in Management/Economics @ James Madison University. With a robust skill set that includes Active Listening, Analysis, Auditing, Business Analysis, Business Process Improvement and more. Todd Robertson has 3 emails on RocketReach.
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