Senior Business Advisor @ (September 2023 - March 2025)
Director of Operations @ (January 2024 - October 2024)
Client Services Executive @ (June 2022 - September 2023)
Director of Operations @ (July 2020 - June 2022)
Director of Member Services @ (April 2018 - July 2020)
Director of Partner Performance @ Brightstar Corp. (April 2015 - March 2018)
Director of Sales @ (September 2010 - April 2015)
Senior Contact Center Consultant @ (October 2007 - September 2010)
Senior Manager of Sales Strategy @ (February 2003 - October 2007)
Todd Rivera Education
Georgia State University - J. Mack Robinson College of Business
Business Management (Marketing)
1996-2001
Todd Rivera Skills
Account Management
Analysis
Business Analysis
Business Development
Business Process Improvement
Business Transformation
Business-to-Business (B2B)
CRM
Call Center
Call Centers
Coaching
Cold Calling
Cross-functional Team Leadership
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Direct Sales
Forecasting
Integration
Leadership
Management
Marketing
Marketing Strategy
Microsoft Office
Operations Management
Organizational Development
Outsourcing
Performance Management
Process Improvement
Product Development
Product Management
Professional Services
Program Management
Project Management
Sales
Sales Management
Sales Operations
Sales Process
Salesforce.com
Selling
Solution Selling
Start-ups
Strategic Planning
Strategy
Team Building
Team Leadership
Telecommunications
Training
Vendor Management
Todd Rivera Summary
Todd Rivera, based in Atlanta, GA, US, is currently a Business Owner at Buds & Blooms Florist. Todd Rivera brings experience from previous roles at OneSourceCX, Family Flowers - McCarthy Group Florists, PSG Global Solutions and TaskUs. Todd Rivera holds a 1996 - 2001 Business Management in Marketing @ Georgia State University - J. Mack Robinson College of Business. With a robust skill set that includes Account Management, Analysis, Business Analysis, Business Development, Business Process Improvement and more. Todd Rivera has 1 emails and 2 mobile phone numbers on RocketReach.
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