Todd N. Email & Phone Number
Guest Communications Manager @ Disney Experiences
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Todd N. Location
- Orlando, FL, US
Todd N. Work
- Guest Communications Manager @ (March 2022 - Present)
- Services and Solutions Leader @ (February 2018 - March 2022)
- Guest Experience Manager, Guest Show and Parking @ (March 2016 - February 2018)
- TA Guest Experience Manager, Parking and Main Entrance @ (February 2016 - March 2016)
- Cross-U Facilitator @ (January 2012 - February 2016)
- Guest Relations Host, Trainer, Coordinator, and Core Facilitator @ (November 2011 - February 2016)
- Emerging Leader @ (September 2015 - November 2015)
- Project Assistant, Guest Experience Center @ (March 2015 - September 2015)
- Project Assistant, Cast-As-Guest UAT @ (May 2014 - November 2014)
- Project Assistant, Avengers Team @ (May 2013 - May 2014)
- Coordinator, Attractions @ (June 2010 - September 2012)
- Attractions Host and Trainer @ (June 2008 - June 2010)
- Guest Talent Coordinator @ (November 2009 - January 2010)
- Performing Arts Specialist @ (January 2008 - June 2008)
- Foods Host, College Program @ (January 2004 - June 2004)
Todd N. Education
- Southern New Hampshire University
Master of Business Administration - MBA (Project Management)
2019-2022 - West Chester University of Pennsylvania
Bachelor of Arts (B.A.) (Music Education)
2004-2007
Todd N. Skills
- Cash Handling
- Contact Centers
- Cross-functional Coordination
- Customer Experience
- Customer Satisfaction
- Customer Service
- Data Analysis
- Defect Identification
- Defect Logging
- Defect Tracking
- Documentation
- External Communications
- Facilitation
- Food Safety
- Guest Service
- Guest Service Management
- Hospitality
- Hospitality Management
- Integration
- Internal Communications
- Leadership
- Logistics
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Operations
- Operations Management
- Performing Arts
- Phone Etiquette
- PowerPoint
- Presentation Design
- Project Coordination
- Project Management
- Public Speaking
- Reporting
- Service Recovery
- SharePoint
- Smartsheet
- Social Media
- Supervisory Skills
- Task Force Management
- Team Building
- Teamwork
- Themed Entertainment
- Training
- User Acceptance Testing
- Zendesk
Todd N. Summary
- Todd N., based in Orlando, FL, US, is currently a Guest Communications Manager at Disney Parks, Experiences and Products. Todd N. brings experience from previous roles at Disney Parks, Experiences and Products. Todd N. holds a 2019 - 2022 Master of Business Administration - MBA in Project Management @ Southern New Hampshire University. With a robust skill set that includes Cash Handling, Contact Centers, Cross-functional Coordination, Customer Experience, Customer Satisfaction and more. Todd N. has 2 emails and 1 mobile phone numbers on RocketReach.
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