Todd Massey Email & Phone Number
Senior Manager, Customer Success Operations @ Jamf
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Todd Massey Location
- Santa Maria, CA, US
Todd Massey Work
- Senior Manager, Customer Success Operations @ (February 2024 - Present)
- Director, Customer Operations and Enablement @ (April 2022 - February 2024)
- Customer Success Operations Manager @ (June 2016 - July 2018)
- Manager, Client Care (retention team manager) @ (March 2010 - June 2016)
- International Business Development Lead @ DenMat Holdings, LLC (January 2007 - January 2010)
Todd Massey Education
- Monanche High School
(General Studies)
1994-1998
Todd Massey Skills
- Customer Success Enablement
- Analytics
- Customer Journeys
- Forecasting
- Customer Success Operations
- Gainsight
- Business Process Improvement
- Reporting & Analysis
- Account Management
- Leadership
- Team Leadership
- Customer Success
- Customer Service
- Retention Strategies
- Customer Retention
- Salesforce.com
- Sales
- SaaS
- Technical Support
- Business Development
- Team Building
- Management
- Microsoft Office
- Microsoft Excel
- Troubleshooting
- Cloud Computing
- Training
- People Development
- Decision Making
- Networking
- Sales Process
- CRM
- PowerPoint
- Microsoft Word
- Social Networking
- Time Management
- Social Media
- Customer Relationship Management (CRM)
- Microsoft PowerPoint
- Software as a Service (SaaS)
- Project Management
- People Management
- Negotiation
- Business Strategy
- Cross-functional Team Leadership
- Customer Support
- Sales Management
- Social Media Marketing
- Public Speaking
- Enterprise Software
- Customer Segmentation Strategy
- ROI Justification
- Strategic Planning
- Task Management
- Software as a Service Saas
- Customer Experience
- Governance
- Research
- New Business Development
- Data Analysis
- Customer Satisfaction
- Customer Relationship Management Crm
- People Skills
- Cross Functional Team
- Mindbody Online
- Cross Functional Team Leadership
- Program Management
- Customer Relationship Management
- Software as a Service
Todd Massey Summary
- Todd Massey, based in Santa Maria, CA, US, is currently a Senior Manager, Customer Success Operations at Jamf. Todd Massey brings experience from previous roles at Delphix, MINDBODY, Inc. and DenMat Holdings, LLC. Todd Massey holds a 1994 - 1998 Monanche High School. With a robust skill set that includes Customer Success Enablement, Analytics, Customer Journeys, Forecasting, Customer Success Operations and more. Todd Massey has 2 emails and 2 mobile phone numbers on RocketReach.
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