Todd Knaus Email & Phone Number
Manager of Operations @ Sodexo | Roth
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Todd Knaus Location
- Cleveland, OH, US
Todd Knaus Work
- 2024 -now Manager of Operations @
- 2022 -2024 Manager Customer Support Services @
- 2021 -2022 Account Manager and CRM @
- 2016 -2021 Manager Customer Support Services @
- 2009 -2016 Software Engineer - Special Projects Coordinator, R and D @
- 2007 -2008 IT Administrator @ Notify Technology
- 2004 -2007 Sr. Systems Engineer and Project Manager @ V-Link Solutions, Inc.
- 2001 -2004 Director of Internet Services and Sales @ Broadband Hospitality
- 1998 -2001 Company Owner and President @ CISNet, Inc.
- 1995 -1998 Company Owner - VP and CTO @ CISNet, Inc.
Todd Knaus Education
- Westminster College
BS (Computer Science)
1984-1988
Todd Knaus Skills
- Support Management
- Cross-team Collaboration
- Team Performance
- Service-Level Agreements (SLA)
- Service Desk
- IT Service Management
- Communication
- Client Relations
- Client Accounts
- Customer Success
- Cross-functional Team Leadership
- Customer Support
- Microsoft Word
- Microsoft Excel
- Best Practices
- Organizing Meetings
- Customer Service
- Operations Management
- Building Automation \ EMS
- Project Management
- Microsoft Office
- Employee Management
- Team Leadership
- Supervisory Skills
- Management
- Networking
- Call Center Administration
- Facilities Operations
- Facility Management (FM)
- Business Relationship Management
- Account Management
- Microsoft PowerPoint
- Process Improvement
- New Business Development
- Best Practice
- Contract Development
- Vendor Management
- Energy Management Systems
- Customer Relationship Management (CRM)
- Quarterly Reviews
- Leadership
- Coaching & Mentoring
Todd Knaus Summary
- Todd Knaus, based in Cleveland, OH, US, is currently a Manager of Operations at Sodexo Technical Services - Youngstown. Todd Knaus brings experience from previous roles at Sodexo Technical Services - Youngstown, NEST® - Multi-Facility Management and Sodexo. Todd Knaus holds a 1984 - 1988 BS in Computer Science @ Westminster College. With a robust skill set that includes Support Management, Cross-team Collaboration, Team Performance, Service-Level Agreements (SLA), Service Desk and more. Todd Knaus has 1 emails and 5 mobile phone numbers on RocketReach.
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