Todd Cox Email
National Manager Customer Success @ Hexicor
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Todd Cox Location
- Adelaide, SA, AU
Todd Cox Work
- National Manager Customer Success @ (May 2025 - Present)
- SA State Committee Representative @ (April 2023 - Present)
- Account Manager @ (January 2024 - May 2025)
- Associate Director - Customer Success @ (October 2021 - May 2023)
- General Manager Service Delivery @ (December 2018 - November 2021)
- Associate Director Digital Sales Contact Centre @ (February 2016 - November 2018)
- Contact Centre Manager @ (April 2013 - February 2016)
- Manager Customer Services - SA @ (March 2009 - October 2012)
- Performance Lead and Asst Sales Centre Manager @ (January 2008 - January 2009)
- Sales Development Lead and Assistant CM @ (January 2005 - January 2008)
Todd Cox Education
- University of Toronto - Woodsworth College 1995-1999
- Cairine Wilson Secondary School 1985-1989
Todd Cox Skills
- Customer Service
- Contact Centre
- Team Building
- Customer Experience
- Call Center
- Sales Management
- Culture Change
- Change Management
- Organisation Change
- Online Sales
- Social Media
- Contact Centers
- Sales
- Workforce Management
- Vendor Management
- Business Process Improvement
- Operations Management
- Project Delivery
- CRM
- Project Management
- Coaching
- Process Improvement
- Employee Engagement
- Team Leadership
- Performance Management
- Strategic Planning
- Leadership
- Telecommunications
- Management
- Outsourcing
- Training Delivery
- Business Transformation
- Call Centers
- Customer Satisfaction
- Analysis
- Budgets
- Service Delivery
- Business Analysis
- Team Management
- Retail
- Customer Retention
- Project Planning
- Training
- Business Process
- Selling
- Strategy
- Program Management
- Account Management
- Business Strategy
- Business Development
- Teleservices
- JavaScript
- Requirements Analysis
- Services
- Operational Efficiency
- Microsoft Office
Todd Cox Summary
- Todd Cox, based in Adelaide, SA, AU, is currently a National Manager Customer Success at Hexicor. Todd Cox brings experience from previous roles at Auscontact Association, Iocane and Datacom. Todd Cox holds a 1995 - 1999 University of Toronto - Woodsworth College. With a robust skill set that includes Customer Service, Contact Centre, Team Building, Customer Experience, Call Center and more. Todd Cox has 2 emails on RocketReach.
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