Telecommunications Manager @ (May 2002 - September 2005)
Telecommunications Manager @ Norwood Promotional Products, Inc. (September 2004 - April 2005)
Todd Conner Education
ITT
Assoc. Electronic Engineering (Electronics)
1984-1988
Wilmington High School
High School Diploma
1981-1984
Todd Conner Skills
Analytical Skills
Asset Management
Auditing
Auto Attendant
Avaya
Avaya CMS
Avaya Communication Manager
Avaya Technologies
Budgets
CLEC
Call Center Development
Call Centers
Call Flow
Call Management
Call Routing
Carrier Management
Carrier Selection
Cisco Technologies
Communication
Communication Systems
Contact Center Management
Contact Center Operations
Cross-functional Team Leadership
Customer Experience
Customer Service
Data Center
Data Center Management
Data Center Operations
Databases
Disaster Recovery
Fiber Optics
Genesys Cloud
Hardware
IP
IT Escalation
Information Technology
Leadership
MPLS
MS Teams
Management
Management Systems
Negotiation
Network Design
Nortel
POTS
Patch Management
Primary Rate Interface (PRI)
Problem Solving
Process Improvement
Program Management
Project Management
Project Plans
Quality Control
Reliability
SDLC
ServiceNow
Software Installation
Switches
System Performance
TDM
Team Leadership
Telecommunications
Telephony
Ticketing Systems
Troubleshooting
Trunking
Unified Communications
Vendor Management
Vendor Relations
VoIP
Voice Mail
WFO
Wireless
Todd Conner Summary
Todd Conner, based in Cincinnati, OH, US, is currently a Voice Network Engineer L3 at Accenture. Todd Conner brings experience from previous roles at CBTS, Convergys, MVD Communications and Cincinnati Bell. Todd Conner holds a 1984 - 1988 Assoc. Electronic Engineering in Electronics @ ITT. With a robust skill set that includes Analytical Skills, Asset Management, Auditing, Auto Attendant, Avaya and more. Todd Conner has 2 emails and 2 mobile phone numbers on RocketReach.
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