2017 -2018 Senior Director of Global Support Operations @
2014 -2016 Director of Global Customer Support Operations @
2013 -2014 Senior Manager of Customer Support @
2011 -2013 Manager of Customer Support @
2009 -2012 Senior Lead - Escalations and Product Support @
2006 -2009 Customer Service and Operations Manager @ Licensed Learning * Ebalanz, LLC
2004 -2006 Assistant General Manager @
1998 -2004 General Manager @ Satyricon, Inc.
1996 -1998 General Manager @ VSF - Virtual San Francisco
Todd Cash Education
Adams State College
(Speech, Communications)
1990-1993
Todd Cash Skills
Customer Satisfaction
Leadership
Customer Service
Training
CRM
Management
Team Building
Call Centers
Business Development
Recruiting
Call Center
Quality Assurance
Program Management
Customer Experience
Employee Training
Project Management
Team Leadership
Vendor Management
Operations Management
Sales
Event Planning
Forecasting
Process Improvement
Salesforce.com
Social Games
Team Management
Human Resources
MMO
Microsoft Excel
RFP Process
Customer Retention
Social Media
Microsoft Word
Strategy
Marketing
Product Management
Todd Cash Summary
Todd Cash, based in Cary, NC, US, is currently a Director Player Support Operations at Ubisoft. Todd Cash brings experience from previous roles at CSX-Insights, Epic Games and Zynga. Todd Cash holds a 1990 - 1993 Adams State College. With a robust skill set that includes Customer Satisfaction, Leadership, Customer Service, Training, CRM and more. Todd Cash has 1 emails and 6 mobile phone numbers on RocketReach.
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