Todd Burt Email & Phone Number
Manager, Corporate Systems - ServiceNow and ITSM @ Lee Health
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Todd Burt Location
- Orlando, FL, US
Todd Burt Work
- Manager, Corporate Systems - ServiceNow and ITSM @ (November 2024 - Present)
- Director, Platform Architecture @ (February 2023 - October 2024)
- Director, Process Optimization @ (August 2020 - February 2023)
- Senior Manager, Service Management @ (October 2017 - July 2020)
- Manager, Service Management @ (October 2014 - October 2017)
- NOC Supervisor @ (February 2010 - October 2014)
- NOC Technician @ (July 2009 - February 2010)
Todd Burt Education
- Valencia College
Associate's Degree (Computer Engineering)
2007-2009
Todd Burt Skills
- Automation
- CMDB
- Call Centers
- Change Management
- Cisco Call Manager
- Cisco Technologies
- Conflict Resolution
- Continuous Process Improvement
- Customer Portal
- Customer Service
- Event Management
- ITIL
- ITIL Process
- ITSM
- Incident Management
- Integration
- Major Incident Management
- Managed Services
- Management
- Metrics Reporting
- Migration Projects
- Organizational Change Management
- Prioritize Workload
- Problem Solving
- Process Improvement
- Prognosis
- Project Management
- Release Management
- Scrum
- Scrum Master
- ServiceNow
- Single Sign-On (SSO)
- Stakeholder Management
- Strategic Roadmaps
- Switches
- Team Leadership
- Ticketing Systems
- Troubleshooting
- Unified Communications
- User Stories
- VoIP
- Zenoss
Todd Burt Summary
- Todd Burt, based in Orlando, FL, US, is currently a Manager, Corporate Systems - ServiceNow and ITSM at Lee Health. Todd Burt brings experience from previous roles at Pomeroy and Presidio. Todd Burt holds a 2007 - 2009 Associate's Degree in Computer Engineering @ Valencia College. With a robust skill set that includes Automation, CMDB, Call Centers, Change Management, Cisco Call Manager and more. Todd Burt has 2 emails and 3 mobile phone numbers on RocketReach.
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