2019 -2019 Senior Business Transformation Consultant @
2019 -2019 Service Delivery and Transition Consultant (contract) @
2017 -2019 Head of Vendor Management (Outsource Service Delivery) @
2010 -2016 Head of Service Assurance and Transition @
2008 -2010 Service Transition Manager @
2007 -2008 Senior Service Delivery Manager @
2006 -2007 Senior Project Manager @
2004 -2006 Project Manager @
2002 -2004 Project Manager @
1999 -2002 ICT Training and Project Leader @
1992 -1999 Operational Manager @
Toby Aldous Education
University Campus Suffolk
OND (Business Studies)
1988-1990
Orwell High School, Felixstowe 1983-1988
Toby Aldous Skills
Training
ITIL
PRINCE2
Management
Customer Relationship Management Crm
Leadership
Stakeholder Management
Service Management
Software Project Management
Project Management
Service Delivery
Information Technology
Project Delivery
Vendor Management
CRM
Public Speaking
Change Management
SharePoint
Pre Sales
Strategic Planning
Outsourcing
Service Desk
IT Service Management
Incident Management
IT Strategy
Iso And Iec Standards
Transformations
Profitability
Slas
People Leadership
Strategic Relationships
Relationship Management
Resource Management
Process Improvements
P&L Management
Business Objectives
Global Support Services
Bidding
Team Leading
Cost Reductions
Transitions
Governance
Kpis
Supplier Management
Programme Management
Staff Development
Commercial Management
Problem Solving
C Level Relationships
Global Outsourcing
Customer Relationship Management
Toby Aldous Summary
Toby Aldous, based in England, United Kingdom, is currently a Head of Service Delivery Management at Littlefish. Toby Aldous brings experience from previous roles at Tisski Ltd, MTI, Refinitiv and Trustmarque. Toby Aldous holds a 1988 - 1990 OND in Business Studies @ University Campus Suffolk. With a robust skill set that includes Training, ITIL, PRINCE2, Management, Customer Relationship Management Crm and more. Toby Aldous has 2 emails and 2 mobile phone numbers on RocketReach.
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