Location
Germany
Work
- Vice President Customer Sales and Service @ Sixt
- VP of Customer Engagement @ Typeform.com
- Sr. Director Customer Experience and Marketing EMEA @ GoDaddy
- Sr. Director Head of Customer Development and Care EMEA @ GoDaddy
- Group Director Service and Sales Mass Hosting @ Host Europe Group
- Head of Business Development International @ Dymatrix Consulting Group GmbH
- Head of Customer Sales Hosting @ 1&1 Telecommunication SE
- Head of Projects and Optimisation Management @ 1&1 Telecommunication SE
- Expert International Customer Contact Management @ 1&1 Telecommunication SE
- Customer Experience Manager EMEA @ Sitel
Education
- Grenoble Ecole de Management
Doctor of Business Administration - DBA
2006 - 2011 - 同济大学
Doctor of Business Administration - DBA
2006 - 2011 - The Open University Business School
Master of Business Administration - MBA
2001 - 2005
Skills
- Digital Strategy
- iLife
- Visual Merchandising
- Programme Delivery
- Team Building
- SaaS
- Six Sigma
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