Talk Me Through It (TMTI) is a company focused on taking the pain out of customer service, lowering customer product returns and creating happier customers who actually use their devices more fully. Initially aimed at the Mobile phone industry, where more use equals greater ARPU, (Average Revenue Per User), the company now supports a wide range of products from mobiles to consumer electronics. The company mainly works within the supply chain and sees itself as the Returns Doctor . The effect of good customer service is lower returns as well as improved customer loyalty. TMTI already works with many of the big high street names in the UK. TMTI also helps customers help themselves with a suite of in house developed software based around self-learning on the web.
View Top Employees from TMTIWebsite | https://www.tmti.net |
Revenue | $19.3 million |
Employees | 49 (49 on RocketReach) |
Founded | 2000 |
Address | Corsley Heath, Warminster, Wiltshire BA12 9DH, GB |
Phone | +44 844 499 4744 |
Technologies |
JavaScript,
HTML,
reCAPTCHA
+9 more
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Industry | Telecommunications, Cable & Satellite, Customer Service, Management Consulting, Technical Support, Graphic Design, Training, Sales, Software Services, ARPU raising services |
Web Rank | 7 Million |
Keywords | Tmti Warminster, Tmti Helpline, Tmti |
Competitors | IT Support Desk, Infinity IT Services, MetaSquare, PCTECH24, Plan B Management Solutions |
SIC | SIC Code 38 Companies, SIC Code 382 Companies |
NAICS | NAICS Code 334 Companies, NAICS Code 33 Companies |
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The TMTI annual revenue was $19.3 million in 2024.
Crispin Thomas is the Founder and Executive Chairman of TMTI.
49 people are employed at TMTI.
TMTI is based in Warminster, Wiltshire.
The NAICS codes for TMTI are [334, 33].
The SIC codes for TMTI are [38, 382].