TLC DigiTech Pvt. Ltd. Information

TLC DigiTech Pvt. Ltd. (Formerly TLC Relationship Management Pvt. Ltd. ) is an innovative, marketing-oriented, design-led organization, uniquely providing a complete suite of solutions across digital, tech and services. Our products leverage insights gained working with global hospitality brands for acquisition, lifecycle management and data monetization. We use the best tech platforms to make our products robust, future ready and shock proof. We offer integration free options through a back-end App. Set up over 20 years ago, we have a pan India presence and regional presence in Middle East and Africa. With our corporate office in New Delhi, we have a team strength of 500 plus people and bring a culture of innovation to deliver excellence. Our teams including design, tech, digital, support, contact centres provide a unique single window solution to our customers. Our tech products are developed on world class platforms to include CRM on Salesforce and Heroku with all integrations managed through MuleSoft. Our digital delivery is on the Adobe stacks including Adobe Experience Manager, Analytics, Target and Adobe Campaign with Mobile Apps developed on Ionic hybrid platform. Our contact centres are integrated with voice, chat, WhatsApp, Facebook Messenger, email, social, web and SMS. TLC Compliance and Statutory Audits are managed by a Big Four global accounting firm. We follow the highest levels of Information Security with an ISO 27001 certification. We are members of CII, FHRAI, TAAI, Nasscom, Dun & Bradstreet. TLC managed websites include www.clubmarriott.in, www.diningprivilege.com, www.gourmetclub.co.ke and TLC Apps include Club Marriott South Asia, Gourmet Club Kenya, DLITE PLUS that are available on the App Store and Google Play Store.