Tj C. Email
Customer Service Manager @ Victor Stanley
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Tj C. Location
- Washington, DC, US
Tj C. Work
- Customer Service Manager @ (March 2022 - Present)
- Operations Manager @ (January 2021 - December 2021)
- Retail Sales Specialist @ (December 2020 - August 2021)
- Customer Service Consultant @ (May 2020 - December 2020)
- Mortgage Call Center Manager @ (January 2006 - December 2019)
Tj C. Education
- Hampton University
Bachelor's degree (Business Administration and Management, Marketing)
Tj C. Skills
- Risk Management
- Analysis
- Business Process Improvement
- Strategic Planning
- Microsoft Office
- Operations Management
- Project Planning
- Strategy
- Customer Satisfaction
- Leadership
- Business Analysis
- Loans
- Customer Service
- Call Centers
- Microsoft Excel
- Sales
- Microsoft Word
- Project Management
- Employee Engagement
- Credit
- Attention to Detail
- Business Relationship Management
- Career Development
- Coaching
- Communication
- Cross-functional Team Leadership
- Customer Loyalty
- Customer Service Management
- Customer Support
- Data Collection
- Decision-Making
- Driving Results
- Front Office Operations
- Guest Service
- Hospitality Industry
- Interpersonal Skills
- Interviewing
- Key Performance Indicators
- Leadership Development
- Loan Servicing
- Management
- Microsoft Outlook
- Microsoft PowerPoint
- Negotiation
- Observation
- Oral Communication
- Planning
- Process Improvement
- Public Speaking
- Queues
- Reports Analysis
- Summary Reports
- Teaching
- Team Building
- Team Leadership
- Team Management
- Time Management
- Training
- Training & Development
- Written Communication
Tj C. Summary
- Tj C., based in Washington, DC, US, is currently a Customer Service Manager at Victor Stanley. Tj C. brings experience from previous roles at Freedom Mortgage, The Container Store, Freddie Mac and Wells Fargo. Tj C. holds a Bachelor's degree in Business Administration and Management, Marketing @ Hampton University. With a robust skill set that includes Risk Management, Analysis, Business Process Improvement, Strategic Planning, Microsoft Office and more. Tj C. has 1 emails on RocketReach.
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