Tinku Kumar Email & Phone Number
Senior Manager - Strategic Planning WFM @ American Express
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Tinku Kumar Location
- Delhi, DL, IN
Tinku Kumar Work
- Senior Manager - Strategic Planning WFM @ (July 2025 - Present)
- Customer Service Representative @ (November 2007 - October 2008)
- Collection Executive @ HCL Technologies (December 2008 - January 2012)
- Service Delivery Leader – Workforce Management @ (September 2022 - June 2025)
- Sr. Team Leader - Workforce Management @ (November 2021 - August 2022)
- Team Leader - Workforce Management @ (February 2018 - October 2021)
- Business Analyst - Workforce Management @ (February 2015 - January 2018)
- Real Time Analyst - Workforce Management @ (January 2014 - January 2015)
- WFM Analyst @ Convergys (January 2012 - January 2014)
Tinku Kumar Education
- Sikkim manipal university
Bachelor of Computer Application (BCA) (Bachelor of Computer Application (BCA), Computer Science)
2008-2012
Tinku Kumar Skills
- MIS
- BPO
- Team Management
- Vendor Management
- Service Delivery
- CRM
- SLA
- Business Analysis
- Operations Management
- Transition Management
- Performance Management
- Outsourcing
- Internal Audit
- Attrition
- Rate
- Disputes
- Qualification
- Languages
- Delivery
- India
- Management
- CMS
- Projection
- Sls
- Breaks
- Addressing
- Dashboard
- Tracker
- SQL
- New Delhi
- Redemption
- Invoicing
- Outlook
- Schedules
- Contact Centers
- Customer Support
- Analysis
- H2
- Reporting
- Microsoft Excel
- Macro
- Databases
- Rta
- System Monitoring
- Account Maintenance
- Customer Service
- Portals
- Call Centers
- Queues
- American Express
- Reward
- Navigation
- Shareholder
- Management Information Systems Mis
- STAR
- PowerPoint
- Governance
- Process Improvement
- Cycling
- Meetings
- Floors
- eWFM
- Scheduling
- Avaya Technologies
- Reports
- Travel
- Hindi
- Real Time
- Disciplinary
- Modifying
- Workforce Management
- English
- Publishing
- IEX
- Personal Profile
- Performer
- Employee Database Management
- Stakeholder Management
- Shrinkage
- Responsibility
- Results Oriented
- Training
- Project Bidding
- Project Planning
- Marketing
- Payments
- Short Term Planning
- Management Information Systems
Tinku Kumar Summary
- Tinku Kumar, based in Delhi, DL, IN, is currently a Senior Manager - Strategic Planning WFM at American Express. Tinku Kumar brings experience from previous roles at EXL, HCL Technologies and American Express. Tinku Kumar holds a 2008 - 2012 Bachelor of Computer Application (BCA) in Bachelor of Computer Application (BCA), Computer Science @ Sikkim manipal university. With a robust skill set that includes MIS, BPO, Team Management, Vendor Management, Service Delivery and more. Tinku Kumar has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Tinku Kumar?
Find contact details for 700 million professionals.
Others Named Tinku Kumar
Tinku Kumar
Account Executive
Mumbai, MH, IN
Top American Express Employees
Elizabeth Rutledge
Chief Marketing Officer
New York, NY, US
Gleb Reznik
Chief Information Security Officer
New York, NY, US
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co