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Tinha Sethi Location
Gurugram, HR, IN
Tinha Sethi Work
2023 -now Head Contact Centre, South Asia @
2022 -2023 Vice President - Contact Centre Head (North) @
2021 -2022 General Manager, Customer Experience Head @
2018 -2021 DGM -Customer Experience Head @
2015 -2018 Quality Head @ Reliance Jio Infocomm Ltd
2013 -2015 Senior Manager CIG Head New Delhi @
2011 -2015 CIG Head Delhi Circle @
2009 -2013 Manager @
2007 -2009 Assistant Manager @
2005 -2007 Sr. Executive @
1999 -2005 Manager @
Tinha Sethi Education
Savitribai Phule Pune University
MBA (Finance)
1995-1997
MCM DAV College - India
Bachelor of Science - BS (Science)
1992-1995
Springdales School, India
School (Science)
1990-1992
Tinha Sethi Skills
VAS
MIS
Team Management
Telecommunications
Vendor Management
Service Delivery
Customer Lifecycle Management
GSM
Distributed Team Management
CDMA
BPO
Business Development
CRM
Pre-sales
Revenue Assurance
3G
Operations Management
Management
Call Centers
Key Account Management
Customer Relationship Management (CRM)
Leadership
Pre Sales
Customer Relationship Management Crm
Marketing Strategy
Strategic Planning
Research
Process Improvement
Microsoft Office
Project Management
Business Strategy
Management Information Systems Mis
Customer Relationship Management
Management Information Systems
Tinha Sethi Summary
Tinha Sethi, based in Gurugram, HR, IN, is currently a Head Contact Centre, South Asia at IDP India. Tinha Sethi brings experience from previous roles at SBI Card, SpiceJet Limited, Spicejet Limited and Reliance Jio Infocomm Ltd. Tinha Sethi holds a 1995 - 1997 MBA in Finance @ Savitribai Phule Pune University. With a robust skill set that includes VAS, MIS, Team Management, Telecommunications, Vendor Management and more. Tinha Sethi has 1 emails and 2 mobile phone numbers on RocketReach.
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