Tina Arora's Location
Mumbai, Maharashtra, India
Tina Arora's Work
- Head Customer Services and Principal Nodal Officer @ IDFC
- Founder and Catalyst - Mental Health PriorityONE @ Mental Health PriorityONE (Awarded Top 10 Mental Health Startups by Silicon India 2022)
- Head CVM | Contact Centre | PNO @ IDFC
- Senior Director - CVM | PNO @ IDFC
- Founding Member and Director - Customer Value Management (CVM) | Principal Nodal Officer (PNO) @ IDFC
- Vice President - Regional CitiPhone Head @ Citi India
- Service Head - CitiPhone West @ Citi India
- Deputy Vice President - Customer Services, Process Excellence and Quality @ Kotak Securities
- Associate Vice President - Phone Trading and Customer Service @ Kotak Securities
- Senior Manager - Phone Trading @ Kotak Securities
Tina Arora's Education
- Deakin University
M.S in Data Science
2023 - 2025 - Texas McCombs School of Business
PGP in Data Science and Business Analytics
2023 - 2024 - Swiss School of Business and Management
Global Doctor of Business Administration (DBA) Student (Specialising in Robotic Process Automation)
2022 - 2025
- Indian Institute of Management, Lucknow
COO PROGRAM - Premier Batch
2022 - 2023 - INSAID
Post Graduate Program in Product Management
2022 - Indian Institute of Management, Lucknow
Advanced Program in Leadership for Business Excellence
2019 - 2019 - University of Cambridge
Executive Coaching
2016 - 2017 - Indian Institute of Management, Calcutta
Senior Management Program
2015 - 2016 - Indian Institute of Management, Calcutta
Advanced Program in Strategic Management
2014 - 2015 - University of Wales
Post Graduate Certificate in Business Administration
2014 - 2016
Tina Arora's Skills
- Human Resources
- Requirements Gathering
- Project Management
- Banking
- Six Sigma
- Quality Management
- Insurance
- Data Migration
- Lean Management
- Stock Market
Tina Arora's Summary
Tina Arora, based in Mumbai, Maharashtra, India, is currently a Head Customer Services and Principal Nodal Officer at IDFC FIRST Bank, bringing experience from previous roles at Mental Health PriorityONE and IDFC FIRST Bank. Tina Arora holds a 2023 - 2025 M.S in Data Science @ Deakin University. With a robust skill set that includes Human Resources, Requirements Gathering, Project Management, Banking, Six Sigma and more, Tina Arora contributes valuable insights to the industry. Tina Arora has 1 email on RocketReach.
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