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Tin Lam Location
Hong Kong
Tin Lam Work
Head of LDM and Service Desk APAC @ (January 2026 - Present)
Head of Regional Operations @ (August 2014 - Present)
Consultant - Process Engineering (Lean Six Sigma Black Belt) @ (May 2012 - July 2014)
Senior Service Program Manager @ (April 2011 - April 2012)
Area Manager @ (January 2009 - April 2011)
Service Manager @ (August 2005 - December 2008)
IT Specialist @ (March 2002 - August 2005)
Tin Lam Education
The University of Hong Kong
Postgraduate Diploma (Computer and Information Systems Security/Information Assurance)
2002-2003
The Chinese University of Hong Kong
(Mathematics)
1996-1999
Tin Lam Skills
Managed Services
MPLS
Telecommunications
Service Management
Cloud Computing
Unified Communications
Vendor Management
Solution Architecture
Pre-sales
Disaster Recovery
Service Delivery
Six Sigma
Change Management
Strategy
Enterprise Software
Data Center
CRM
Business Process Improvement
Management
Sales
Engineering
Microsoft Office
Microsoft Excel
Manufacturing
Continuous Improvement
Pre Sales
Tin Lam Summary
Tin Lam, based in Hong Kong, is currently a Head of LDM and Service Desk APAC at Orange Business. Tin Lam brings experience from previous roles at Orange Business, Verizon Enterprise Solutions Group and AT&T. Tin Lam holds a 2002 - 2003 Postgraduate Diploma in Computer and Information Systems Security/Information Assurance @ The University of Hong Kong. With a robust skill set that includes Managed Services, MPLS, Telecommunications, Service Management, Cloud Computing and more. Tin Lam has 3 emails on RocketReach.
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