Timur Erten Email & Phone Number

Customer Relations and CRM Manager @ MUDO

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Timur Erten Location

Istanbul, Turkey

Timur Erten Work

2024 -now Customer Relations and CRM Manager @
2022 -2023 Sales Operations Manager @
2015 -2022 Customer Operations and CRM Manager @
2013 -2014 Customer Service Head of Section @
2009 -2013 Customer Experience Executive @ Turk Telekom
2007 -2009 Sales Planning and Reporting Specialist @
2002 -2006 Analysis and Reporting Specialist @

Timur Erten Education

Marmara University
Master's Degree (MATHEMATICS AND STATISTICS)
2004-2006
Marmara Üniversitesi
Bachelor's degree (Business Administration and Management)
1998-2003
Kocaeli Anadolu Lisesi
High School Diploma (Turkish and Mathematics)
1990-1997

Timur Erten Skills

Budget Management
Self-Management
Sales Processes
English
Analytical Skills
Leadership
Communication
Sales Management
Saha Operasyonları
Operasyon Yönetimi
Müşteri Deneyimi
Müşteri Hizmetleri
CRM
İletişim Merkezleri
Telecommunications
Customer Experience
Call Centers
Business Analysis
Project Management
Key Performance Indicators
Business Intelligence
Data Analysis
Customer Satisfaction
Strategic Planning
Customer Relations
Survey Design
Sales Operations
SAP
Microsoft Office
Team Management
Negotiation
Customer Service
Team Building
Executive Reporting
Call Center Development
Performance Measurement
Mystery Shopping
Performance Metrics
Voice of the Customer Analysis
Net Promoter Score
Award Submissions
Customer Relationship Management (CRM)
Customer Experience Management
Customer Service Management
Customer Journey Mapping
NPS
After Sales
Operations Management
Microsoft Excel
PowerPoint
VAS
Call Center
Product Management
Mobile Devices
Business Objects
Research
PMP
PowerPoint skills
KPI
Voice of the Customer
SAP Portal
MS Office tools
Statics
Corporate Relations
Research Project Management
Excel
Supplier Negotiations
Adjudication
SLA
Quality Measurement
Surveys
Business Development
Financial Analysis
Project Planning
Management
Data Flow
Channel
Suppliers
Vendors
Sales
Market Research
Commercial Litigation
Structure
Driving
Business Administration
Thesis
Contact Centers
Furniture
Travel
Console Games
Databases
Film
Science
Twitter
SMS
Statistics
Guiding
2g
Commissioned Art
SharePoint
Accounting
Seminars
Home Appliances
System
Business Services
MAP
Reports
Workforce Management
Managing Processes
Media Planning
Testing
Training
Surveying
QlikView
Archery
Solution
Fiction
Reporting
Customer Data
Campaigns
Process Simulation
Analysis
Social Media
Economics
Order Management
Applications
High Proficiency
Advertising
ERP
Executive Reports
Operations
Workshops
Bsh
Marketing
Service Quality
Information Flow
Avaya Technologies
Project
Flows
Measurements
Presentations
SPSS
LinkedIn
Computer Proficiency
Call Quality
Responsibility
International
Data Warehousing
Purchasing
Courage
Fishing
Report Writing
Social Sciences
Subsidiaries
Bridge Inspection
Bonus
Software
Facebook
Parties
Production Management
Budgets
Customer Information
Business Experience
Summit
Bridge
Siebel
Performance Management
Product Quality
Dealers
Customer Relationship Management
Account Management
Aftersales

Timur Erten Summary

Timur Erten, based in Istanbul, Turkey, is currently a Customer Relations and CRM Manager at MUDO. Timur Erten brings experience from previous roles at Sigortam.net, Doğtaş | Kelebek, BSH Turkey and Turk Telekom. Timur Erten holds a 2004 - 2006 Master's Degree in MATHEMATICS AND STATISTICS @ Marmara University. With a robust skill set that includes Budget Management, Self-Management, Sales Processes, English, Analytical Skills and more. Timur Erten has 2 emails and 2 mobile phone numbers on RocketReach.