Timothy Wickes Email & Phone Number
Director of Customer Service @ Tecovas
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Timothy Wickes Location
- Denver, CO, US
Timothy Wickes Work
- 2024 -now Director of Customer Service @
- 2021 -2024 Senior Manager, Customer Service Operations @
- 2021 -2023 Customer Service Operations Manager @
- 2019 -2021 Operations Manager, Customer Care - North America @
- 2018 -2021 Customer Service Operations Manager @
- 2018 -2019 Business Manager @
- 2017 -2018 Area Manager - Technical Customer Services @
- 2016 -2018 Customer Service Operations Manager @
- 2016 -2017 Chronic Support Team Manager @
- 2015 -2016 Customer Resolution Leader @
- 2006 -2016 Customer Service Specialist @
- 2008 -2015 Team Leader @
Timothy Wickes Education
- University of Montana
Bachelor of Arts (B.A.) (Drama and Dramatics/Theatre Arts, General)
2004-2008
Timothy Wickes Skills
- Leadership
- Customer Experience
- Team Building
- BPO
- Avaya
- Customer Retention
- Customer Satisfaction
- Troubleshooting
- Telecommunications
- Team Leadership
- Process Improvement
- Workforce Management
- Telemarketing
- IVR
- Contact Centers
- Training
- Interviews
- Employee Training
- Customer Service
- Business Process Improvement
- Management
- Call Center Development
- Inbound Marketing
- Project Management
- Coaching
- Outsourcing
- Call Centers
- Integration
- Performance Management
- Vendor Management
- Strategic Planning
- Microsoft Office
- Leadership Development
- Time Management
Timothy Wickes Summary
- Timothy Wickes, based in Denver, CO, US, is currently a Director of Customer Service at Tecovas. Timothy Wickes brings experience from previous roles at Deckers Brands. Timothy Wickes holds a 2004 - 2008 Bachelor of Arts (B.A.) in Drama and Dramatics/Theatre Arts, General @ University of Montana. With a robust skill set that includes Leadership, Customer Experience, Team Building, BPO, Avaya and more. Timothy Wickes has 1 emails and 2 mobile phone numbers on RocketReach.
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