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Timothy Webb Location
Cincinnati, OH, US
Timothy Webb Work
Manager - Remote Technical Support - Energy Service Solutions - J and J MedTech @ (June 2024 - Present)
Manager - NeuWave and Advanced Energy Technical Support @ (May 2024 - June 2024)
Lead Technical Support Engineer - Global Customer Success - Ethicon @ (January 2023 - May 2024)
Senior Analyst, Ethicon Customer Support @ (July 2019 - January 2023)
Senior Analyst - Sales Policy and Procedures @ (January 2019 - June 2019)
Senior Customer Support Advocate - Biomed @ (February 2016 - January 2019)
Customer Support Advocate - Biomed @ (January 2005 - February 2016)
Biomedical Technician @ (June 2001 - June 2003)
Physics Laboratory Teaching Assistant @ (April 2000 - March 2001)
Timothy Webb Education
Thomas More University
Master of Business Administration - MBA
2020-2022
Wright State University
Bachelor of Science (BS) (Biomedical Engineering)
1996-2015
Timothy Webb Skills
Analysis
Analytical Skills
Biomedical Devices
Biomedical Engineering
Biomedical Instrumentation
CAPA
Capital Equipment
Cardiology
Cath Lab
Collaborative Problem Solving
Corrective Maintenance
Creative Problem Solving
Cross-functional Team Leadership
Customer Escalation Management
Customer Insight
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Representatives
Customer Support
Data Collection
Data Entry
Databases
Design Control
Disposables
Document Preparation
Document Review
Electronic Troubleshooting
Equipment Repair
Escalation Resolution
FDA
Hospitals
ISO 13485
Interventional Radiology
Laboratory Skills
Medical Devices
Medical Equipment
Medical Imaging
Medical Monitoring
Microsoft Office
Orthopedic
Policies & Procedures
Preventive Maintenance
Problem Solving
Product Launch
Project Delivery
Project Management
Remote Troubleshooting
Scope Management
Support Management
Support Services Management
Surgeons
Surgery
Surgical Instruments
Teaching
Technical Staff Management
Technical Support
Technology Services
Troubleshooting
Vascular
Cross Functional Team Leadership
Timothy Webb Summary
Timothy Webb, based in Cincinnati, OH, US, is currently a Manager - Remote Technical Support - Energy Service Solutions - J and J MedTech at Johnson & Johnson. Timothy Webb brings experience from previous roles at Johnson & Johnson. Timothy Webb holds a 2020 - 2022 Master of Business Administration - MBA @ Thomas More University. With a robust skill set that includes Analysis, Analytical Skills, Biomedical Devices, Biomedical Engineering, Biomedical Instrumentation and more. Timothy Webb has 3 emails and 2 mobile phone numbers on RocketReach.
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