Timothy Smith Email
Founding Head of Customer Success @ FIRMUS
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Timothy Smith Location
- Orlando, FL, US
Timothy Smith Work
- Founding Head of Customer Success @ (October 2024 - Present)
- Customer Success Lead @ (July 2023 - June 2024)
- Senior Customer Success Manager @ (December 2021 - July 2023)
- Lead Key Account Manager @ (October 2021 - December 2021)
- Senior Key Account Manager @ (January 2021 - October 2021)
- Key Account Manager @ (November 2018 - January 2021)
- Customer Success Manager @ (December 2017 - November 2018)
- Customer Success Representative @ (April 2017 - December 2017)
- Account Manager @ (January 2011 - March 2017)
Timothy Smith Education
- Orange Coast College 2010-2012
Timothy Smith Skills
- Account Management
- Account Planning
- B2B software
- Business Development
- Business Relationship Management
- Communication
- Construction
- Customer Advocacy
- Customer Engagement
- Customer Experience
- Customer Journeys
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Key Account Development
- Key Accounts
- Leadership
- Management
- Marketing
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Net Promoter Score
- Planning
- Problem Solving
- Project Management
- Relationship Building
- Salesforce
- Software as a Service (SaaS)
- Training
- Upselling
- Web Conferencing
Timothy Smith Summary
- Timothy Smith, based in Orlando, FL, US, is currently a Founding Head of Customer Success at Firmus. Timothy Smith brings experience from previous roles at Slabstack, Buildup at Stanley X, A Stanley Black and Decker Company and Raken. Timothy Smith holds a 2010 - 2012 Orange Coast College. With a robust skill set that includes Account Management, Account Planning, B2B software, Business Development, Business Relationship Management and more. Timothy Smith has 1 emails on RocketReach.
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