Timothy Sfc Email & Phone Number
SR. Real Time Analyst - Member Support Planning @ Peloton Interactive
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Timothy Sfc Location
- Plano, TX, US
Timothy Sfc Work
- SR. Real Time Analyst - Member Support Planning @ (May 2024 - Present)
- Real Time Analyst, Member Support Planning @ (November 2023 - May 2024)
- RTA Supervisor of Workforce Management @ (July 2023 - November 2023)
- WFM Real Time Analyst @ (July 2020 - July 2023)
- District 25 Division B Director @ (July 2019 - June 2020)
- District 25 Club Quality Chair @ (July 2018 - June 2019)
- District 25 Area 22 Director @ (July 2017 - June 2018)
- WFM Analyst @ (September 2012 - January 2019)
- REAL-TIME COORDINATOR WFM @ (October 2011 - September 2012)
- Independent Marketing Representative @ (January 2015 - December 2016)
- Inside Sales Rep @ (May 2011 - October 2011)
- Coach @ (January 2008 - August 2009)
- Interim Project Manager @ (October 2008 - January 2009)
- WFM Coordinator @ (January 2005 - January 2007)
- E-4 @ U.S. Army Reserves (August 1992 - August 2000)
Timothy Sfc Education
- University of Phoenix
Global Management (Global Management)
2007-2010 - CNM Community College
Pre-Management (Pre-Management)
1992-1994 - Paris Junior College
Business Administration (Business Administration)
1989-1990
Timothy Sfc Skills
- Scheduling
- Performance Metrics
- Quality
- Coaching
- Call Center
- Workforce Management
- Customer Experience
- Customer Satisfaction
- Performance Management
- Operations Management
- BPO
- Customer Service
- Call Center Development
- Team Building
- Management
- Vendor Management
- Outsourcing
- Customer Retention
- Team Management
- Six Sigma
- Team Leadership
- Account Management
- Change Management
- IEX Total View
- Avaya IP Telephony
- Aspect ACD
- Cisco IP
- Webview
- TotalView
- Business Objects
- CRM
- Call Centers
- Cross-functional Team Leadership
- Forecasting
- Process Scheduler
- Sales
- Leadership
- Contact Centers
- Cross Functional Team Leadership
Timothy Sfc Summary
- Timothy Sfc, based in Plano, TX, US, is currently a SR. Real Time Analyst - Member Support Planning at Peloton Interactive. Timothy Sfc brings experience from previous roles at Peloton Interactive, Vibrant Emotional Health, Alto Pharmacy and Toastmasters International. Timothy Sfc holds a 2007 - 2010 Global Management in Global Management @ University of Phoenix. With a robust skill set that includes Scheduling, Performance Metrics, Quality, Coaching, Call Center and more. Timothy Sfc has 4 emails and 8 mobile phone numbers on RocketReach.
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