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Timothy Risby Location
Malmö, SE
Timothy Risby Work
2020 -now IT Service Management Expert | Technical Account Manager @
2016 -2019 Service Delivery Manager @
2015 -2016 Project Manager @
2015 -2015 Service Manager @
2012 -2015 Incident Manager @
2008 -2012 IT Technician @
Timothy Risby Education
Kunskapsgymnasiet Malmö
Upper Secondary School (Computer Engineering)
2003-2006
ITIL Foundation Certificate in IT Service Management
Timothy Risby Skills
ITIL
Team Leadership
Incident Management
Service Desk
Presentation Skills
Leadership
Microsoft Office
IT Outsourcing
Troubleshooting
Customer Service
IT Governance
Help Desk Support
Service Delivery
Project Planning
Managed Services
Microsoft Exchange
Offshoring
ITIL Certified
Windows 8.1
Microsoft Excel
IT Hardware Support
Service Improvement
Project Management
Change Management
Major Incident Management
Service Desk Management
Mac OS
Active Directory
Service Management
Windows 7
IT Service Management
Problem Management
Program Management
Outsourcing
Technical Support
Sales
Timothy Risby Summary
Timothy Risby, based in Malmö, SE, is currently a IT Service Management Expert | Technical Account Manager at Zitac. Timothy Risby brings experience from previous roles at Tieto. Timothy Risby holds a 2003 - 2006 Upper Secondary School in Computer Engineering @ Kunskapsgymnasiet Malmö. With a robust skill set that includes ITIL, Team Leadership, Incident Management, Service Desk, Presentation Skills and more. Timothy Risby has 1 emails on RocketReach.
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