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Timothy Riley Location
Washington, DC, US
Timothy Riley Work
Vice President | Digital Transformation @ (October 2024 - Present)
Head of IT Support Services Program (National Science Foundation) @ (February 2023 - October 2024)
Chief Information Officer, CIO and VP of Information Technology @ (August 2021 - August 2022)
IT Service Management Executive @ (January 2019 - January 2021)
Director, IT Service Management Operations and Delivery @ (January 2015 - January 2019)
ITIL Expert DHS- Office of Biometric Identity Management (OBIM) @ (January 2011 - January 2015)
Service Delivery Manager and ITIL Expert @ (January 2008 - January 2011)
ITSM Consultant @ (January 2001 - January 2008)
Chief Operations and Revenue Officer @ Martin & Company, LLC (January 2000 - January 2007)
Director of Channel Services Program @ (January 1999 - January 2000)
GCI Contract Service Desk and Program Manager @ (January 1998 - January 1999)
RSIS Contract Service Desk and Program Manager @ (January 1998 - January 1998)
ITSM Systems Consultant and Trainer @ (January 1995 - January 1997)
Timothy Riley Education
University of Maryland University College 2008-2013
Southeastern Eastern University 1992-1996
Southeastern University 1992-1996
College of Southern Maryland 1986-1988
Timothy Riley Skills
Executive Management
Budgeting
Business Systems
Negotiation
Customer Relationship Management (CRM)
Client Services
End-to-End Project Management
Coaching
Business Strategy
Program Management
Enterprise Resource Planning (ERP)
Business Intelligence (BI)
IT Operations
Agile Methodologies
IT Infrastructure Management
Vendor Management
Leadership
ITIL v3 Certified Expert
Configuration Management
Problem Management ITIL v2 Certified
Release Management ITIL v2 Certified
Change Management ITIL v2 Certified
Service Level Management ITIL Certified
ITSM Systems and Process Consultant
Crystal Reports
Microsoft SQL Server
IT Service Management
Service Desk
Incident Management
Release Management
ITIL Certified
Team Leadership
Integration
SharePoint
Data Center
PMP
Service Delivery
Disaster Recovery
IT Management
Service Management
IT Strategy
BMC Remedy
Enterprise Architecture
ITIL
Management
Security
Project Management
ServiceNow
IT Transformation
Agile Leadership
Timothy Riley Summary
Timothy Riley, based in Washington, DC, US, is currently a Vice President | Digital Transformation at DirectViz Solutions, LLC. Timothy Riley brings experience from previous roles at DirectViz Solutions, LLC, DC Housing Authority, Cerner Corporation and CareFirst BlueCross BlueShield. Timothy Riley holds a 2008 - 2013 University of Maryland University College. With a robust skill set that includes Executive Management, Budgeting, Business Systems, Negotiation, Customer Relationship Management (CRM) and more. Timothy Riley has 1 emails and 5 mobile phone numbers on RocketReach.
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