Timothy McDougal Email & Phone Number

Customer Operations and Transformation Practice @ Deloitte

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Timothy McDougal Location

Denver, CO, US

Timothy McDougal Work

Customer Operations and Transformation Practice @ (January 2014 - Present)
Associate Partner - Contact Center and Interactive Solutions @ (August 2012 - January 2014)
Associate Partner @ (June 1998 - August 2012)
Consultant @ (January 1996 - January 1998)

Timothy McDougal Education

University of Denver - Daniels College of Business
MIM (Business Management and Finance)
1995-1996
University of Maryland
BA (Business Administration)
1992-1995
Colorado State University 1988-1990

Timothy McDougal Skills

New Business Development
Project Portfolio Management
Project Delivery
Customer Relations
Management Consulting
Integration
Energy
Telecommunications
Business Process
Customer Service
Business Process Improvement
IT Strategy
Business Transformation
Financial Advisory
Oracle CRM
Sales Strategy
Consulting
Market
Channel
IBM
Contact Center Transformation
Operational Improvement
Delaware
International Sales
Sales
Energy Industry
Customer Oriented
Customer Retention
Cost
Fortune 500
Consideration
Practice Development
Primary Focus
Mentoring
Evolution
Finance
Socializing
Smart Grid
Oversight
Executive Positions
Operational Efficiency
Utilities
Savings
International Studies
Amdocs Clarify
Contact Centers
P&L Management
Temporary Placement
Solutions Provider
Offerings
Product Management
Sce
Business Requirements
Treatment
Organizational Structure
Assessment
Travel
Developing Staff
Florida
Procurement
Film
Utility Industry
Article
Management
Revenue
Design
Modification
Data Transformation
Electric Power
Outsourcing
Practice Operations
Desktop Computers
American Express
North America
Enterprise Data
CRM
Technology Solutions
Redundant
Metrics
Chat
Hiring
Featured
Routing
SAP CRM
Coordinated
Publications
Public Speaking
Accounting
Pennsylvania
Execution
Digital Strategy
Amdocs
Realization
Year End
Outages
Operations Improvement
Settlement
Portfolio Management
Customer Satisfaction
System
Business Services
SMSC
Staff Management
Relationship Management
AMI
Voice
Offering
Differentiation
Technology Services
Engagements
Executive Relationship
Strategy
Sold
Budgeting
Sales Promotion
Meter
Managed Services
Testing
Transportation
Denver
Risk Management
Training
Policy
Contact Center Operations
Progression
Virtual
Demonstration
Customer Analysis
Refinement
Solution
Forums
Conferences
Integrator
Resourcing Strategy
Solution Based
Project Management
Energy Efficiency
Mortgage Servicing
PMP
Stakeholders
Capital
Contact Center Strategy
District Of Columbia
Analysis
Automation
Written
Provisioning
Mechanisms
Project Charter
React
Customer Communication
R
Social Media
Power
Transmission
Segments
NPV
Gas
Lifetime Value
Yahoo
Kind
Coordination
Joining
VoIP
Contact Center Optimization
Churn
FIX Protocol
Thought Leadership
Order Management
Applications
Managerial Finance
Business Development
Communication
Schedules
Phase 2
Business Alignment
Resource Management
Landscaping
Speech
Fleet Management
Planing
Enablement
Cost Savings
Operations
Stage
Author
Competitive Advantage
Opportunistic
Document Management
Foreign Languages
Value Propositions
Pipelines
Project Planning
Business Case
Data Driven Testing
Project
Engagement
Solution Development
Analytics
High Profile
Nike
Presentations
Utility
Pricing
Responsibility
Council
Customer Experience
Targeted Advertising
Fortune
Kana
Roadmap
Data Warehousing
Funnel
Art
Renewal
Commodity Markets
Engagement Management
Executive Management
Lodestar
High Quality
Army
Structured Finance
History
Curriculum Design
Russian
Sprint
Interfaces
Warehousing
Project Oversight
Government
Investments
Mortgage Lending
Business Insights
Patient Outcomes
Marketplace
Consolidate
Product Introduction
Concurrent
On Line
Oracle
Consumer Services
Field Operations
Related Services
IVR
Issue Management
Customer Experience Management
Transformational
Ltv
Program Management
Rate
Agents
Cash
Interest Rates
Telephony
Demand Management
Platforms
Extending
Invoicing
Deployed
Light
Budgets
Customer Engagement
International Management
Staff Development
Knowledge Management
Risk
Customer Information
Dsm
Delivery
Industrial Sector
CICS
User Interaction
Recruiting
North American
Transform
Employee Benefits
Consumer
ESB
Gaps
High Growth

Timothy McDougal Summary

Timothy McDougal, based in Denver, CO, US, is currently a Customer Operations and Transformation Practice at Deloitte Consulting. Timothy McDougal brings experience from previous roles at IBM Interactive and Andersen Consulting. Timothy McDougal holds a 1995 - 1996 MIM in Business Management and Finance @ University of Denver - Daniels College of Business. With a robust skill set that includes New Business Development, Project Portfolio Management, Project Delivery, Customer Relations, Management Consulting and more. Timothy McDougal has 4 emails and 3 mobile phone numbers on RocketReach.