Timothy Knolla Email
Vice President and General Manager @ Cloud5 Communications
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Timothy Knolla Location
- Saint John, NB, CA
Timothy Knolla Work
- 2025 - now Vice President and General Manager @
- 2022 - 2025 Director of Business Development @
- 2019 - 2022 Head of Operations and Training @
- 2016 - 2019 Director Business Performance @
- 2011 - 2016 Director Atlantic Customer Operations and Bell Recruiting, Training and Onboarding @
- 2009 - 2011 Senior Operations Manager @
- 2008 - 2009 Senior Operations Manager @ Sitel (formerly ClientLogic)
- 2004 - 2008 Manager, Global Sales Performance @ Sitel (formerly ClientLogic)
- 1994 - 2004 Sales Manager @ MCI WORLDCOM, Inc
Timothy Knolla Education
- Friends University
Degree: BA (Quality Systems Management)
1996 - 1999
Timothy Knolla Skills
- Operations Management
- Training & Development
- Training Design
- Training Facilitation
- Call Center
- Performance Management
- Customer Satisfaction
- Process Improvement
- Coaching
- Outsourcing
- Customer Experience
- Contact Centers
- BPO
- Team Building
- Vendor Management
- Change Management
- Customer Service
- Call Centers
- Leadership
- Management
- Employee Training
- Program Management
- Business Development
- Training
- Sales Operations
- Human Resources
- Training and Development
Timothy Knolla Summary
- Timothy Knolla, based in Saint John, NB, CA, is currently a Vice President and General Manager at Cloud5 Communications. Timothy Knolla brings experience from previous roles at Bell. Timothy Knolla holds a 1996 - 1999 Degree: BA in Quality Systems Management @ Friends University. With a robust skill set that includes Operations Management, Training & Development, Training Design, Training Facilitation, Call Center and more. Timothy Knolla has 3 emails on RocketReach.
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Timothy Knolla
Vice President and General Manager
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