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Timothy Erickson Location
Norwalk, CT, US
Timothy Erickson Work
Senior Director Of Operations @ (July 2020 - Present)
Senior Manager WFM Operations @ (April 2016 - July 2020)
Forecasting and Capacity Planning Management, AVP @ (June 2011 - April 2016)
Operations Analyst @ (April 2004 - June 2011)
Customer Service Associate @ (August 2000 - April 2004)
Timothy Erickson Education
Fresno Pacific University
BA (Business Management)
2008-2010
Timothy Erickson Skills
Leadership
Capacity Planning
Banking
SharePoint
Call Center Operations
Avaya
Forecasting
Schedule Efficiency
Process Improvement
Strategic Planning
Microsoft Office
Microsoft Word
Contact Centers
Analytical Method
Training
Customer Service
Business Process Improvement
Management
Statistical Modeling
Call Centers
Analytical Method Validation
Access
Timothy Erickson Summary
Timothy Erickson, based in Norwalk, CT, US, is currently a Senior Director Of Operations at Charter Communications. Timothy Erickson brings experience from previous roles at Charter Communications and Bank of America. Timothy Erickson holds a 2008 - 2010 BA in Business Management @ Fresno Pacific University. With a robust skill set that includes Leadership, Capacity Planning, Banking, SharePoint, Call Center Operations and more. Timothy Erickson has 2 mobile phone numbers on RocketReach.
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