Assistant Vice-President, Account Resolution @ (January 2010 - January 2011)
Loss Mitigation Manager @ (January 2007 - January 2009)
Loss Prevention Manager @ (January 2006 - January 2007)
Call Center Agent @ (January 2005 - January 2006)
Branch Manager and Call Center Manager II @ Mercury Fincncial Corp fka Gulfo Finance Co (January 1998 - January 2001)
Timothy Eads Education
University of Louisiana Monroe
Bachelor of Arts - BA (Business Administration and Management, General)
2003
Louisiana State University
Coursework in Business Administration
Timothy Eads Skills
Operations Processes
Regulatory Standards
Operational Efficiency
Business Process Outsourcing (BPO)
Supervisory Skills
Strategy Implementation
Fundraising
Public Relations
Budget Development
Benchmarking
Budgeting
Monitoring Performance
Variety Of Audiences
Skilled Multi-tasker
Expense Management
Analytical Skills
Candidate Selection
Organization Skills
Financial Counseling
Active Listening
Written Communication
Training
Management
Team Building
Project Management
Strategic Planning
Leadership
Employee Turnover
Inter-departmental Coordination
Strategic Initiatives
Service Levels
Servive level Analysis
Customer Support
Customer Service Operations
Communication
Hiring
P&L Management
Customer Experience
Global Regulatory Compliance
Customer Satisfaction
Workforce Planning
Quality Management
Customer Retention
People Development
Customer Insight
Service Center
Data Analysis
Business Analysis
Auditing
Account Management
Loans
Mortgage
Underwriting
Credit
Mortgage Servicing
Access
FHA
Call Centers
Credit Analysis
Default
Banking
Executive Management
Operational Leadership
Quality Assurance
Organizational Development
Workforce Management
Telephony (Avaya) Management
Customer Service
Staff Recruitment/Onboarding
Training & Development
Call Center Management
Regulatory Compliance
Problem Resolution
Policies & Procedures
Loss Mitigation
Loss Prevention
Profit & Loss Management
Operations Management
Organizational Leadership
Organizational Design
Avaya IP Telephony
Telephony
Customer Service Management
Customer Experience Management
Voice of the Customer
Voice of the Customer Analysis
Employee Training
Employee Learning & Development
Staff Recruitment and development
Problem Solving
Call Center Development
Loan Servicing
Loan Modifications
HAMP
Fannie Mae
U.S. VA Loans
Business Relationship Management
P & L Oversight
Coaching and Development
Timothy Eads Summary
Timothy Eads, based in Flower Mound, TX, US, is currently a Vendor Manager at Citizens. Timothy Eads brings experience from previous roles at BOK Financial, Self-employed, ASAP and Shellpoint Mortgage Servicing. Timothy Eads holds a Bachelor of Arts - BA in Business Administration and Management, General @ University of Louisiana Monroe. With a robust skill set that includes Operations Processes, Regulatory Standards, Operational Efficiency, Business Process Outsourcing (BPO), Supervisory Skills and more. Timothy Eads has 5 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Timothy Eads?
Find contact details for 700 million professionals.