Timothy Eads Email & Phone Number

Home Retention @ BOK Financial

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Timothy Eads Location

Flower Mound, TX, US

Timothy Eads Work

2025 -now Home Retention @
2023 -2024 Consultant (Loss Mitigation, Collections, SBA) @ Self-employed
2021 -2023 Sr Manager, - Customer Experience, Training, QA @
2019 -2020 Director of Loss Mitigation @
2016 -2019 Vice President @
2013 -2016 VP, Account Resolution @
2012 -2013 Assistant Vice President, BK Loss Mitigation @
2011 -2012 Assistant Vice-President, Strategic Portfolio MGMT @
2010 -2011 Assistant Vice-President, Account Resolution @
2007 -2009 Loss Mitigation Manager @
2006 -2007 Loss Prevention Manager @
2005 -2006 Call Center Agent @
1998 -2001 Branch Manager and Call Center Manager II @ Mercury Fincncial Corp fka Gulfo Finance Co

Timothy Eads Education

University of Louisiana at Monroe
Bachelor of Arts - BA (Business Administration and Management, General)
Louisiana State University
(Coursework in Business Administration)

Timothy Eads Skills

Operations Processes
Regulatory Standards
Operational Efficiency
Business Process Outsourcing (BPO)
Supervisory Skills
Strategy Implementation
Fundraising
Public Relations
Budget Development
Benchmarking
Budgeting
Monitoring Performance
Variety Of Audiences
Skilled Multi-tasker
Expense Management
Analytical Skills
Candidate Selection
Organization Skills
Financial Counseling
Active Listening
Written Communication
Training
Management
Team Building
Project Management
Strategic Planning
Leadership
Employee Turnover
Inter-departmental Coordination
Strategic Initiatives
Service Levels
Servive level Analysis
Customer Support
Customer Service Operations
Communication
Hiring
P&L Management
Customer Experience
Global Regulatory Compliance
Customer Satisfaction
Workforce Planning
Quality Management
Customer Retention
People Development
Customer Insight
Service Center
Data Analysis
Business Analysis
Auditing
Account Management
Loans
Mortgage
Underwriting
Credit
Mortgage Servicing
Access
FHA
Call Centers
Credit Analysis
Default
Banking
Executive Management
Operational Leadership
Quality Assurance
Organizational Development
Workforce Management
Telephony (Avaya) Management
Customer Service
Staff Recruitment/Onboarding
Training & Development
Call Center Management
Regulatory Compliance
Problem Resolution
Policies & Procedures
Loss Mitigation
Loss Prevention
Profit & Loss Management
Operations Management
Organizational Leadership
Organizational Design
Avaya IP Telephony
Telephony
Customer Service Management
Customer Experience Management
Voice of the Customer
Voice of the Customer Analysis
Employee Training
Employee Learning & Development
Staff Recruitment and development
Problem Solving
Call Center Development
Loan Servicing
Loan Modifications
HAMP
Fannie Mae
U.S. VA Loans
Business Relationship Management
P & L Oversight
Coaching and Development

Timothy Eads Summary

Timothy Eads, based in Flower Mound, TX, US, is currently a Home Retention at BOK Financial. Timothy Eads brings experience from previous roles at Self-employed, ASAP, Shellpoint Mortgage Servicing and Mr. Cooper. Timothy Eads holds a Bachelor of Arts - BA in Business Administration and Management, General @ University of Louisiana at Monroe. With a robust skill set that includes Operations Processes, Regulatory Standards, Operational Efficiency, Business Process Outsourcing (BPO), Supervisory Skills and more. Timothy Eads has 6 emails and 1 mobile phone numbers on RocketReach.