2008 -2011 Vice President, Quality Analytics and Customer Insight @
2006 -2008 Senior Manager, Quality and Customer Satisfaction @
2005 -2006 Technical Project Manager @ AOL, LLC.
2005 -2005 Program Manager @ America Online, Inc.
2004 -2005 QA Manager @ America Online, Inc.
1999 -2002 Owner @ Onsite Computing Services
1998 -1999 Technical Support Consultant @ Independent
1997 -1999 Technician @ Hughes Desktop
1997 -1998 Technician and Trainer @
1994 -1997 Provider Representative @ Ohio Bureau of Workers' Compensation
1992 -1993 Summer Intern @
Timothy Brant Education
Wittenberg University
Computer Science
1992-1994
Timothy Brant Skills
Process Improvement
Quality Assurance
Call Center
Vendor Management
Program Management
Agile Methodologies
Project Management
Outsourcing
Software Project Management
Customer Experience
Cross-functional Team Leadership
Business Process Improvement
Customer Satisfaction
Change Management
Team Management
Management
Business Process
Operations Management
Call Centers
Customer Service
Leadership
Training
Software Documentation
CRM
Data Analysis
Banking
Strategy
Coaching
Team Leadership
Integration
Microsoft Word
Troubleshooting
Microsoft Office
Rehabilitation
Program Development
Cross Functional Team Leadership
Development
Marketing
Business Development
Research
Timothy Brant Summary
Timothy Brant, based in Columbus, OH, US, is currently a Director of Safety and Security at Columbus Metropolitan Library. Timothy Brant brings experience from previous roles at Columbus Metropolitan Library, Pillars Protection Services, LLC. and Convergys. Timothy Brant holds a 1992 - 1994 Computer Science @ Wittenberg University. With a robust skill set that includes Process Improvement, Quality Assurance, Call Center, Vendor Management, Program Management and more. Timothy Brant has 1 emails and 1 mobile phone numbers on RocketReach.
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