Timely by DrFirst Information

The road from prescription to successful therapy is full of friction. Providers face workflow challenges. Patients need timely guidance and support. And teams must engage smarter, not harder, to make an impact. Timely solves these challenges by delivering personalized, real-time outreach when it matters most—at prescribing, during onboarding, and throughout the patient’s treatment journey. Inside the EHR, Timely gives providers access and affordability information, prior authorization requirements, and pharmacy distribution alerts at the point of prescribing. This helps reduce common barriers like PA delays and pharmacy confusion without disrupting clinical workflows. On the patient side, Timely delivers trusted, personalized, real-time support to patients on behalf of the provider immediately after a prescription is written. These SMS text touchpoints offer patients education, financial assistance, refill reminders, and guidance to help them follow through on care plans. Timely is already making an impact across multiple therapeutic areas: * 4.5M+ patient messages sent annually * 30+ top pharmaceutical brands supported * Fill rate increases of up to 10% * Opt-out rate of less than 1% Powered by the DrFirst national medication management network, Timely helps pharmaceutical brands create meaningful engagement in the moments that matter most—without added complexity for providers or patients.