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Tim Wooten Location
Texas, United States
Tim Wooten Work
Tier 2 Technical Support Agent @ (February 2026 - Present)
Founder and Technical Architect @ (August 2024 - Present)
Director, Customer Success Engineer @ (January 2023 - August 2024)
Senior Manager Customer Support @ (January 2021 - January 2023)
Customer Support Manager @ (August 2016 - January 2021)
Customer Success Engineer @ (September 2015 - August 2016)
Tim Wooten Education
Lee College
Associate of Arts - AA (Liberal Arts)
1994-2002
Tim Wooten Skills
Customer Support
Zendesk Customer Service Software
Key Performance Indicators
Customer Satisfaction
Customer Experience
Customer Data
Cross-departmental Coordination
Proactive Leadership
Team Performance
Problem Solving
Intercom
LiveChat ChatBot
Online Support
Zendesk
Leadership
Customer Service
Management
Web Development
Web Applications
E-commerce
Website Development
Information Architecture
Performance Management
Document Management
Drupal
Open Source
CMS
Linux
XHTML
LAMP
jQuery
MySQL
JavaScript
HTML 5
Git
AJAX
Content Management Systems (CMS)
JIRA
Training
Team Management
Communication
Customer Service Management
Module Development
Theming
Project Management Software
Small Business Management
Confluence
Generative AI
Large Language Models (LLM)
Prompt Engineering
Tim Wooten Summary
Tim Wooten, based in Texas, United States, is currently a Tier 2 Technical Support Agent at Hapana. Tim Wooten brings experience from previous roles at MemoryVault and Pantheon Platform. Tim Wooten holds a 1994 - 2002 Associate of Arts - AA in Liberal Arts @ Lee College. With a robust skill set that includes Customer Support, Zendesk Customer Service Software, Key Performance Indicators, Customer Satisfaction, Customer Experience and more. Tim Wooten has 1 emails on RocketReach.
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