2019 -
2019 Planned Career Break - available for next role @ .
2015 -
2018 Director - Customer Services, Collections and Remediation @
2014 -
2015 UK Director - Customer Services @
2010 -
2014 Head of Geoban Contact Centers @
2009 -
2010 Head of Contact Centres - Santander Cards @
2007 -
2009 Head of UK Operations @
2007 -
2007 Head of Operations - Loans @
2005 -
2006 Auto Service Leader @
2003 -
2005 Master Black Belt @
2001 -
2003 Telemarketing Manager @
1999 -
2001 Client Manager @
1998 -
1999 Brand Manager @
1995 -
1997 Marketing Executive @
Tim Woods Education
London Metropolitan University
BSc In Business Studies and Marketing
1991
-
1995
Chigwell School
To A Level
1982
-
1990
Tim Woods Skills
Credit Cards
Relationship Management
Change Management
Call Center
Leadership
General Insurance
Savings
Banking
Mortgage
Technology
Collections
Public Speaking
Debit Cards
Process Improvement
Loans
Support
Team Leadership
Marketing Strategy
Strategy
Sales
Project Management
Call Centers
Contact Centers
Management
Stakeholder Management
Business Process Improvement
Financial Services
Risk Management
Customer Experience
Team Management
Operational Excellence
ITIL
Outsourcing
Project Delivery
Service Delivery
Business Transformation
Business Relationship Management
Coaching
Performance Management
Financial Risk
Operations Management
Retail Banking
Business Strategy
Communication
Customer Service
Employee Engagement
Omnichannel
Digital
Tim Woods Summary
Tim Woods, based in Leeds, Leeds, United Kingdom, is currently a Director of Operations at Pepper Advantage. Tim Woods brings experience from previous roles at Computershare Loan Services, . and Banco Santander. Tim Woods holds a 1991 - 1995 BSc In Business Studies and Marketing @ London Metropolitan University. With a robust skill set that includes Credit Cards, Relationship Management, Change Management, Call Center, Leadership and more. Tim Woods has 3 emails on RocketReach.
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