Tim Watt Email
Senior Director, National Service Operations @ BFG Enterprise Services
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Tim Watt Location
- Markham, ON, CA
Tim Watt Work
- Senior Director, National Service Operations @ (November 2022 - Present)
- National Service Manager @ (June 2015 - November 2022)
- Regional Service Manager @ (September 2014 - June 2015)
- Business Owner @ Comfortably Home Inc. (July 2019 - Present)
- Director, Canada Operations @ OTM Sports Network, LLC (March 2018 - Present)
- North and Central Ontario Regional Field Service Manager @ (October 2007 - September 2014)
- Technical and Mobile Support Specialist Level III @ CCSI CompuCom - formally Getronics Canada (October 2003 - October 2007)
- General Service Manager @ LPT Computer Corporation- Markham, Ontario (March 2003 - March 2004)
- Logistics @ Honda Canada (January 2000 - January 2001)
- Owner and Head Instructor- (March 1998 to Present) @ Star Performance Hockey- Whitby, Ontario (January 1998 - January 1998)
Tim Watt Education
- Soft Train IT College Institute / The Academy of Design Institute of Technology
Diploma (PC/LAN Support and Networking)
1999-2001
Tim Watt Skills
- 2008 High Performance Leadership Course
- 2011 Team building and leadership skills
- An Essential Guide to Giving Feedback (Skill Soft)
- Certified Lexmark technician
- Coaching Skills (Skill Soft)
- Computer Hardware
- Customer Satisfaction
- Customer Service
- Customer Support Specialist (CSS)
- Effective Feedback for Associates and Colleagues Simulation
- Effective Use of Feedback for Teams Simulation (Skill Soft)
- Fundamentals of Exceptional Customer Service (Skill Soft)
- Getronics Security Awareness Course
- Getting Past Clashes: Valuing Team Diversity (Skill Soft)
- Hardware
- IT Management
- ITIL
- ITIL Certified
- ITIL Foundation Certified
- ITIL: The Service Desk and Incident Management (Skill Soft)
- Leadership
- Lexmark Annual Road Show training- 2007, 2006, 2005, 2004
- Management
- Metrix / Citrix Client Server – 2005, 2006, 2007
- Microsoft Certified Desktop Support Technician MCDST (Skill Soft)
- Microsoft Office
- Microsoft Office 2007
- Microsoft Window Mobile Training - Windows Mobile 5.0 Level
- Networking
- Operations Management
- Program Management
- Project Management
- Project Management Office (PMO)
- Service Delivery
- Strategy
- Team Building
- Team Leadership
- Team Management
- Team building and maximizing team performance plus
- Technical Support
- Technical Support Essentials
- The Mark of a Leader (Skill Soft)
- Troubleshooting
- Vendor Management
- Windows 7 above and beyond basic Soft Skills Certified
- Windows 7 core Training 2010
- Windows Vista
- Windows XP
- XP
- XP office 2003, Vista Office 2007, Office 2010
- Xp Office 2003
- The Mark of a Leader Skill Soft
- Metrix
- Logistics
- Microsoft Excel
- Windows Mobile 5.0 Level
- Vista Office 2007
- The Service Desk and Incident Management Skill Soft
- Lexmark Annual Road Show Training 2007
- Microsoft Certified Desktop Support Technician McDst Skill Soft
- Strategic Planning
- Citrix Client Server 2005
- Getting Past Clashes
- Fundamentals of Exceptional Customer Service Skill Soft
- Microsoft Window Mobile Training
- Office 2010
- Coaching Skills Skill Soft
- Valuing Team Diversity Skill Soft
- Effective Use of Feedback for Teams Simulation Skill Soft
- Customer Support Specialist Css
- An Essential Guide to Giving Feedback Skill Soft
- Fundamentals of Exceptional Customer Service
- Customer Support Specialist
- An Essential Guide to Giving Feedback
- Coaching Skills
- Effective Use of Feedback for Teams Simulation
- The Mark of a Leader
- Microsoft Certified Desktop Support Technician McDST
Tim Watt Summary
- Tim Watt, based in Markham, ON, CA, is currently a Senior Director, National Service Operations at BFG Enterprise Services. Tim Watt brings experience from previous roles at BFG Enterprise Services, Comfortably Home Inc. and OTM Sports Network, LLC. Tim Watt holds a 1999 - 2001 Diploma in PC/LAN Support and Networking @ Soft Train IT College Institute / The Academy of Design Institute of Technology. With a robust skill set that includes 2008 High Performance Leadership Course, 2011 Team building and leadership skills, An Essential Guide to Giving Feedback (Skill Soft), Certified Lexmark technician, Coaching Skills (Skill Soft) and more. Tim Watt has 2 emails on RocketReach.
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