Tim Scanlon Email & Phone Number

Global Program Lead Experience Strategy - Digital Tools - Intelligent Devices @ Rockwell Automation

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Tim Scanlon Location

Pittsburgh, PA, US

Tim Scanlon Work

Global Program Lead Experience Strategy - Digital Tools - Intelligent Devices @ (May 2024 - Present)
Global Head Customer Experience Center of Excellence (CoE) ► CX Leadership ► Digital Transformation @ (October 2023 - Present)
Global Head of Customer Experience ► CX Leadership ► Digitalization ► Enterprise Transformation @ (February 2021 - September 2023)
Group Vice President Customer Experience Innovation ►CX and UX Leadership ► Digitalization ► Co-creation @ (July 2017 - January 2021)
Head of Global Engagement Education Experience ►Re-imagine GTM ► Intl. Growth ► CX ► Analytics @ (February 2016 - February 2017)
Experience Innovation Lead ► Cross-Functional ►Agile SDLC ►Envisioning ►AR and VR ► IoT ►Lean UX+CX @ (June 2014 - January 2016)
Adjunct Faculty ► Pioneering Healthcare Innovation ► Teaching MBA Students Design Thinking + Doing @ (December 2013 - April 2015)
Senior Manager UX ►Service Innovation ► Fusion 360 PLG ► Cloud Platform and Mobile ► SaaS ► Personas @ (July 2010 - May 2014)
Adjunct Faculty | School of Design ► Customer Journey Mapping ► Design Strategy ► Marketing Plans @ (August 2007 - August 2010)
Principal and Consultant ►Consulting ►Agile Software Development ►Branding ►ECommerce ► SaaS @ (August 2008 - July 2010)
Vice President ► P and L ► Strategic Marketing ► Business Development ►Product Management ►CX @ (August 2009 - May 2010)
Interim President ► Consulting ► Usability ► Analytics ► P and L ► Consumer Products ► CX @ (September 2007 - August 2008)
Vice President + Principal ► Consulting ► GTM ► Analytics ► P and L ►Leading Change► Design Strategy @ (January 2005 - August 2007)
Director Global Strategic Marketing - Rockwell Software ►Go-To-Market ► Product Management ► CX @ (January 1999 - September 2004)
Manager User Interaction Planning PLM Software ►Voice-of-Customer ►Customer Advisory Board ►UX+CX @ SDRC (Siemens PLM) (July 1996 - February 1999)
Business Unit Leader ►Start-up ►B2B ►Brand Management ► Commercial Marketing ► Pragmatic Marketing @ (March 1992 - July 1996)
Human Factors Project Engineer | GE Aviation ► Start-up ► Business Process ► Industrial Design @ (July 1989 - March 1992)
Industrial Design Human Factors Engineer ►Human Computer Interaction ► Mobile Computing ►Gestural UI @ (August 1984 - June 1989)

Tim Scanlon Education

Carnegie Mellon University - Tepper School of Business 2025-2027
Harvard Business School
(Strategic Marketing Management)
2003-2003
Carnegie Mellon University
Bachelor’s Degree (Industrial and Product Design HCI)
1980-1984

Tim Scanlon Skills

Customer Experience Management
International Business
Digital Transformation
Agile
User Experience
Cloud Computing
Web Services
Mobile Applications
User-centered Design
Product Design
Marketing Strategy
Product Marketing
Product Management
Interaction Design
Usability
Information Architecture
Human-computer Interaction
Product Life Cycle Management
Consultancy
Strategy Development
Business Management
Artificial Intelligence (AI)
Software as a Service (SaaS)
Executive Management
Culture Change
Cross-functional Team Leadership
Design Thinking
Strategy Facilitation
Creative Problem Solving
Talent Development
Presenting Ideas
Storytelling
Building C-Level Relationships
Innovation
P & L Oversight
ROI Optimization
Augmented Reality (AR)
Data Analytics
Customer Experience Design
Voice of the Customer
Customer Journey Mapping
Interdisciplinary Collaboration
Lean Startup
Vision Development
Personas
Visual Storytelling
Conference Speaking
High Energy
Disruptive Technologies
Portland Oregon Seattle Washington United States Switzerland
Heuristic Evaluation
Human Computer Interaction
Customer Service
User Centered Design
Contextual Inquiry
Cross Functional Team Leadership
Design Leadership
Professional Services
Business Strategy
Online User Experience
Research
Design
Partnering
User Interface Design
CAD/CAM
First Experience Design
Prototyping
Catalyst
Team Leadership
Connectivity
Design Patterns
Automation
Design Education
Envisioning
User Assistance
Strategic Thinking
Situational Leadership
Software as a Service

Tim Scanlon Summary

Tim Scanlon, based in Pittsburgh, PA, US, is currently a Global Program Lead Experience Strategy - Digital Tools - Intelligent Devices at Rockwell Automation. Tim Scanlon brings experience from previous roles at Rockwell Automation, ABB and Autodesk. Tim Scanlon holds a 2025 - 2027 Carnegie Mellon University - Tepper School of Business. With a robust skill set that includes Customer Experience Management, International Business, Digital Transformation, Agile, User Experience and more. Tim Scanlon has 1 emails and 5 mobile phone numbers on RocketReach.