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Tim Rondeau Location
Santa Monica, CA, US
Tim Rondeau Work
Vice President of Customer Care @ (January 2019 - Present)
Head of Customer Support @ (January 2019 - Present)
Senior Director, Customer Service @ (January 2011 - January 2018)
Director, Service Delivery @ (January 2008 - January 2011)
Director, Digital and Community Support @ (January 2002 - January 2008)
Senior Manager, Training Services @ (January 2000 - October 2002)
Certification Manager @ Nortel Networks (January 1997 - January 2000)
Education Program Manaager @ Lotus (January 1993 - January 1997)
Tim Rondeau Education
Babson College
Master of Business Administration
2000-2003
University Of Massachusetts - Amherst
Bachelor of Business Administration (Economics, Marketing)
1988-1992
Tim Rondeau Skills
Outsourcing
Vendor Management
Team Management
Team Building
Telecommunications
Start-ups
Call Center
Cross-functional Team Leadership
Process Improvement
CRM
Customer Retention
Customer Satisfaction
Customer Relations
Call Centers
Program Management
Sales Management
Product Management
Customer Experience
Team Leadership
Customer Service
Tim Rondeau Summary
Tim Rondeau, based in Santa Monica, CA, US, is currently a Vice President of Customer Care at Age of Learning, Inc.. Tim Rondeau brings experience from previous roles at Age of Learning, Inc. / abcmouse.com, Activision, Intuit and Symantec. Tim Rondeau holds a 2000 - 2003 Master of Business Administration @ Babson College. With a robust skill set that includes Outsourcing, Vendor Management, Team Management, Team Building, Telecommunications and more. Tim Rondeau has 3 emails and 5 mobile phone numbers on RocketReach.
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