Tim Peyton Email & Phone Number
Resource Planning Advisor @ Cigna Healthcare
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Tim Peyton Location
- Wesley Chapel, FL, US
Tim Peyton Work
- 2022 -now Resource Planning Advisor @
- 2017 -2022 Operating Effectiveness Specialist at Cigna @
- 2015 -2017 Senior Workforce Analyst @
- 2013 -2015 Call Center Workforce Management Analyst @
- 2009 -2013 WFM Business Analyst @ Liberty Medical Supply
- 2004 -2008 Forecaster and Capacity Planner @
- 2002 -2004 Team Manager @
- 2001 -2002 Work Force Management @
- 1999 -2001 401K Services Team Leader @
- 1992 -1999 Various @ AT&T Universal Card Services
Tim Peyton Education
- Georgia College & State University
BBA (Management)
1986-1990
Tim Peyton Skills
- Call Centers
- Forecasting
- Process Improvement
- Leadership
- Workforce Management
- Vendor Management
- Management
- Outsourcing
- Analysis
- Project Planning
- Training
- Business Process Improvement
- Budgets
- Cross-functional Team Leadership
- Avaya
- Operations Management
- Team Building
- Access
- Business Planning
- Human Resources
- Customer Retention
- Customer Satisfaction
- Six Sigma
- CRM
- Customer Experience
- Performance Management
- Business Analysis
- Analytics
- Metrics
- WFM
- Budgeting
- Capacity Planning
- Production Driving Models, Reporting, MIS
- KPI Reporting
- Advanced Excel (vlookups, pivots, if(then) statements)
- Hyperion
- IEX Totalview
- Contact Centers
- Shift Bid Models
- Genesys Configuration Manager
- Call Center
- Forecasting Models
- Incentive Models
- Data Analysis
- Software Documentation
- Visio
- Ifthen Statements
- Genesys Wfm Supervisor
- Cross Functional Team Leadership
- CMS
- Genesys Configuration Utility
- Pivots
- Call Center Development
- MIS
- Reporting
- Advanced Excel Vlookups
- Production Driving Models
- Staffing Models
- Advanced Excel
Tim Peyton Summary
- Tim Peyton, based in Wesley Chapel, FL, US, is currently a Resource Planning Advisor at Cigna. Tim Peyton brings experience from previous roles at Cigna, Anthem, Inc. and Liberty Medical Supply. Tim Peyton holds a 1986 - 1990 BBA in Management @ Georgia College & State University. With a robust skill set that includes Call Centers, Forecasting, Process Improvement, Leadership, Workforce Management and more. Tim Peyton has 2 emails and 1 mobile phone numbers on RocketReach.
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