Tim Penn Email & Phone Number
Senior Incident Manager @ TransUnion
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Tim Penn Location
- Leeds, GB
Tim Penn Work
- Senior Incident Manager @ (May 2022 - Present)
- Incident and Problem Manager @ (June 2018 - May 2022)
- Senior Analyst - Problem @ (January 2017 - May 2018)
- Incident Manager @ (August 2016 - December 2016)
- Service Management Analyst @ (July 2013 - July 2016)
- Owner @ Cold Bath Computers (May 2013 - May 2022)
- Senior Service Delivery Analyst @ (August 2012 - May 2013)
- IT Service Delivery Manager and IT Service Manager and Service Desk Manager @ actively seeking permanent / contract work (February 2012 - August 2012)
- Contract Tester and bug fixer @ (May 2012 - June 2012)
- IT Service Manager @ (January 2005 - January 2012)
- Desktop Team Lead @ Sweet & Maxwell (January 2000 - January 2005)
- Support Analyst @ (January 1998 - January 1999)
- Support Analyst @ (January 1997 - January 1998)
- Network Analyst @ Sweet & Maxwell (January 1995 - January 1997)
- Analyst @ (January 1995 - January 1995)
Tim Penn Education
- Northumbria University
HND (Business & Finance / Business Enterprise)
1990-1994 - Rugby School 1984-1989
Tim Penn Skills
- 3rd Party Relationships
- Change Management
- Disaster Recovery
- IT Management
- IT Service Management
- IT Strategy
- ITIL
- ITIL Certified
- Incident Management
- Information Technology
- Long-term Customer Relationships
- Problem Management
- Service Delivery
- Service Desk
- Service Improvement
- Service Management
- Service-Level Agreements (SLA)
- SharePoint
- Team Leadership
- Long Term Customer Relationships
- Business Analysis
- Strategic Planning
- Strategy
- Microsoft Office
- Microsoft Word
- SQL
- Service Level Agreements Sla
- Services
- Service Level Agreements
Tim Penn Summary
- Tim Penn, based in Leeds, GB, is currently a Senior Incident Manager at TransUnion. Tim Penn brings experience from previous roles at TransUnion. Tim Penn holds a 1990 - 1994 HND in Business & Finance / Business Enterprise @ Northumbria University. With a robust skill set that includes 3rd Party Relationships, Change Management, Disaster Recovery, IT Management, IT Service Management and more. Tim Penn has 4 emails on RocketReach.
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