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Tim Long Location
Kennesaw, GA, US
Tim Long Work
Senior Call Center Engineer and Consultant @ (February 2012 - Present)
Commercial Division Manager @ (October 2010 - January 2012)
VP of Operations - Federal Team @ (August 2009 - September 2010)
Senior Voice Engineer @ (October 2005 - August 2009)
Cisco Contact Center Application Consultant @ (July 2005 - September 2005)
Senior Voice Engineer @ (May 2002 - June 2005)
Cisco ICM Engineer Consultant @ (November 2001 - May 2002)
Senior Call Center Engineer (AVP) @ (April 1997 - November 2001)
Contact Center Scheduling and Forecasting Administrator @ (May 1995 - March 1997)
Tim Long Education
Penn State University
BA (Telecommunications)
1988-1992
Tim Long Skills
UCCE
Contact Centers
Call Routing
Telecommunications
Technology
VoIP
Cisco Technologies
Call Centers
Unified Communications
Call Center
Workforce Analytics
Integration
Cisco Call Manager
Workforce Management
ACD
Tim Long Summary
Tim Long, based in Kennesaw, GA, US, is currently a Senior Call Center Engineer and Consultant at Tiverity. Tim Long brings experience from previous roles at Tiverity and Dimension Data. Tim Long holds a 1988 - 1992 BA in Telecommunications @ Penn State University. With a robust skill set that includes UCCE, Contact Centers, Call Routing, Telecommunications, Technology and more. Tim Long has 3 emails and 4 mobile phone numbers on RocketReach.
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