Tim Kopp Email & Phone Number
Director of Customer Success @ Fluence Bioengineering
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Tim Kopp Location
- Austin, TX, US
Tim Kopp Work
- Director of Customer Success @ (January 2020 - Present)
- Customer Experience Manager @ (September 2015 - January 2020)
- Billing and Accounts SME @ (January 2010 - May 2015)
- Customer Success Manager @ Manticore Technology (January 2009 - January 2010)
- Card Room Manager @ Planet Ace Technology (January 2001 - January 2009)
- Technical Services Representitive @ Texas Health Quality Alliance (March 1999 - January 2002)
- Customer Care @ (January 1998 - January 2000)
Tim Kopp Education
- Southern Illinois University, Carbondale
Forestry
1993-1996
Tim Kopp Skills
- Agile Methodologies
- Business Development
- CRM
- Cloud Computing
- Communication
- Community Engagement
- Community Management
- Computer Gaming
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Experience Management
- Customer Follow-up
- Customer Loyalty
- Customer Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Training
- Customer-focused Service
- Enterprise Software
- Gaming Industry
- KPI Dashboards
- KPI Implementation
- Knowledge Process Outsourcing (KPO)
- Leadership
- MMO
- Management
- Mobile Devices
- Online Casino
- Online Gambling
- Online Gaming
- Online Poker
- Operations Management
- Process Improvement
- Quality Assurance
- RightNow
- SaaS
- Small Business
- Small Business Development
- Strategy
- Supply Chain Operations
- Team Leadership
- Team Management
- Technical Support
- Training
- Video Games
Tim Kopp Summary
- Tim Kopp, based in Austin, TX, US, is currently a Director of Customer Success at Fluence Bioengineering. Tim Kopp brings experience from previous roles at Fluence Bioengineering, NCsoft, Manticore Technology and Planet Ace Technology. Tim Kopp holds a 1993 - 1996 Forestry @ Southern Illinois University, Carbondale. With a robust skill set that includes Agile Methodologies, Business Development, CRM, Cloud Computing, Communication and more. Tim Kopp has 1 emails and 2 mobile phone numbers on RocketReach.
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