Tim Jacobs Email & Phone Number
Vice President | PMI Sales Analyst Team Lead @ U.S. Bank
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Tim Jacobs Location
- Keller, TX, US
Tim Jacobs Work
- Vice President | PMI Sales Analyst Team Lead @ (August 2026 - Present)
- Coach @ (August 2025 - Present)
- WFM Manager @ (January 2025 - August 2026)
- WFM Forecast Manager @ (September 2023 - February 2025)
- Sr. Manager Workforce Management @ (June 2022 - March 2023)
- Workforce Manager @ (October 2020 - June 2022)
- Manager Workforce Management and Analytics @ (May 2018 - March 2020)
- Principal Workforce Management Analyst @ (August 2016 - May 2018)
- Portfolio Management Systems Analyst @ (March 2016 - July 2016)
- Workforce Management Business Analyst @ (October 2012 - March 2016)
- Resource Desk Coordinator II @ (December 2005 - October 2012)
Tim Jacobs Education
- Western Governors University
BS: Business Administration Management (Business Administration and Management, General)
2020-2023
Tim Jacobs Skills
- Attention to Detail
- Operational Control
- Management Of Direct Reports
- Performance Management
- Coaching
- Staff Scheduling
- Critical Thinking
- Interpersonal Skills
- Planning & Scheduling
- Time Management
- Workforce Planning
- Service Center
- Microsoft Applications
- Strategy to Execution
- Strategic Thinking
- Cascade
- Employee Training
- Key Performance Indicators
- Vendor Management
- Communication Training
- Negotiation
- Customer Experience
- Oral Communication
- Zendesk
- Business Reviews
- Operational Efficiency
- Onboarding
- Communication
- Staffing Models
- RTA
- Training
- Forecasting
- Team Building
- Business Analysis
- Customer Service
- Customer Retention
- Call Centers
- Workforce Management
- Customer Satisfaction
- Team Leadership
- Management
- Aspect
- Avaya
- Microsoft Excel
- Leadership
- Process Improvement
- Process Scheduler
- Microsoft Office
- Account Management
- Business Process Improvement
- Anthropic Claude
- Artificial Intelligence (AI)
- Claude Skills
- Headcount Management
- Leadership Development
- Organization Skills
- Planning Budgeting & Forecasting
- Project Management
- Resource Management
- SQL
Tim Jacobs Summary
- Tim Jacobs, based in Keller, TX, US, is currently a Vice President | PMI Sales Analyst Team Lead at U.S. Bank. Tim Jacobs brings experience from previous roles at MantraCare, Amazon, Goldman Sachs and ActiveCampaign. Tim Jacobs holds a 2020 - 2023 BS: Business Administration Management in Business Administration and Management, General @ Western Governors University. With a robust skill set that includes Attention to Detail, Operational Control, Management Of Direct Reports, Performance Management, Coaching and more. Tim Jacobs has 3 emails and 6 mobile phone numbers on RocketReach.
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