Tim Jacobs Email & Phone Number
Coach @ MantraCare
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Tim Jacobs Location
- Keller, TX, US
Tim Jacobs Work
- 2025 -now Coach @
- 2025 -now WFM Manager @
- 2023 -2025 WFM Forecast Manager @
- 2022 -2023 Sr. Manager Workforce Management @
- 2020 -2022 Workforce Manager @
- 2018 -2020 Manager Workforce Management and Analytics @
- 2016 -2018 Principal Workforce Management Analyst @
- 2016 -2016 Portfolio Management Systems Analyst @
- 2012 -2016 Workforce Management Business Analyst @
- 2005 -2012 Resource Desk Coordinator II @
Tim Jacobs Education
- Western Governors University
BS: Business Administration Management (Business Administration and Management, General)
2020-2023
Tim Jacobs Skills
- Attention to Detail
- Operational Control
- Management Of Direct Reports
- Performance Management
- Coaching
- Staff Scheduling
- Critical Thinking
- Interpersonal Skills
- Planning & Scheduling
- Time Management
- Workforce Planning
- Service Center
- Microsoft Applications
- Strategy to Execution
- Strategic Thinking
- Cascade
- Employee Training
- Key Performance Indicators
- Vendor Management
- Communication Training
- Negotiation
- Customer Experience
- Oral Communication
- Zendesk
- Business Reviews
- Operational Efficiency
- Onboarding
- Communication
- Staffing Models
- RTA
- Training
- Forecasting
- Team Building
- Business Analysis
- Customer Service
- Customer Retention
- Call Centers
- Workforce Management
- Customer Satisfaction
- Team Leadership
- Management
- Aspect
- Avaya
- Microsoft Excel
- Leadership
- Process Improvement
- Process Scheduler
- Microsoft Office
- Account Management
- Business Process Improvement
Tim Jacobs Summary
- Tim Jacobs, based in Keller, TX, US, is currently a Coach at MantraCare. Tim Jacobs brings experience from previous roles at Amazon, Goldman Sachs, ActiveCampaign and Microsoft. Tim Jacobs holds a 2020 - 2023 BS: Business Administration Management in Business Administration and Management, General @ Western Governors University. With a robust skill set that includes Attention to Detail, Operational Control, Management Of Direct Reports, Performance Management, Coaching and more. Tim Jacobs has 2 emails and 6 mobile phone numbers on RocketReach.
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