Tim Heidemann's Location
Clearwater, FL, US
Tim Heidemann's Work
- Contact Center Executive @ Freelance
- Director, Customer Sales and Loyalty Center @ College H.U.N.K.S. Hauling Junk and Moving
- Director, Customer Support @ Ivans
- Workforce Management and Optimization Leader @ Nielsen
- Executive Director, Call Center Operations @ PODS
- Group Manager @ Capital One
- Director @ TeleServices International Group
- District Manager @ at&t
- Call Center Solutions Consultant @ at&t
Tim Heidemann's Education
- DePaul University
- Columbia University
Tim Heidemann's Skills
- IVR
- Workforce Management
- Customer Relations
- Customer Satisfaction
- Vendor Management
- Outsourcing
- Operations Management
- Process Improvement
- Customer Service
- Performance Management
Tim Heidemann's Summary
Tim Heidemann, based in Clearwater, FL, US, is currently a Contact Center Executive at Freelance, bringing experience from previous roles at College Hunks Hauling Junk / College Hunks Moving, IVANS, Inc., The Nielsen Company and PODS Inc. Tim Heidemann holds a DePaul University. With a robust skill set that includes IVR, Workforce Management, Customer Relations, Customer Satisfaction, Vendor Management and more, Tim Heidemann contributes valuable insights to the industry. Tim Heidemann has 2 emails on RocketReach.
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