Tim Bogan Email & Phone Number
Deputy Contractor Program Manager (DCPM) – Deputy Help Desk Manager @ UICGS / Bowhead Family of Companies
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Tim Bogan Location
- Annandale, VA, US
Tim Bogan Work
- 2022 -now Deputy Contractor Program Manager (DCPM) – Deputy Help Desk Manager @
- 2015 -2024 Quality Assurance Manager @
- 2010 -2015 Quality Assurance Manager @
- 2008 -2010 Metrics Analyst and Service Level Manager @
- 2007 -2008 Help Desk Manager @ Human Touch, LLC
- 2001 -2007 Help Desk Specialist @
Tim Bogan Education
- Thomas R Proctor High School
Tim Bogan Skills
- Project Work
- Help Desk Support
- Customer Service Representatives
- Infrastructure
- Import
- ISO
- Net
- Cost
- Identify Trends
- Train Staff
- Finance
- Program Analysis
- Trend
- Management
- Coaching
- Inventory Management
- Calls
- Identifies
- Sop
- Metrics
- Resolve
- IT Service Management
- ATM networks
- Auditing
- Routing
- Requirements Analysis
- SharePoint
- Personal Development
- Human Resources
- Department of Health
- Networking
- Troubleshooting
- System
- Manuals
- Business Services
- Key Metrics
- Software Documentation
- Software Solutions
- Sage Act
- Reports
- Agreement
- McLean
- Operations Management
- Tables
- Training
- BMC Remedy
- Policy
- Sla
- Enterprise Software
- Subject Matter Expert
- Streamline
- Documentation
- Streamlining
- Performance Reporting
- Quality Control
- System Monitoring
- Reporting
- Incident
- Call Centers
- Project Analysis
- Problem Management
- Payroll
- Hardware
- Analysis
- Advertising Agency
- BMC Remedy Ticketing System
- Information Technology
- Configurations
- DOS
- Applications
- Human Services
- Advertising
- Quality Assurance
- Active
- Security Training
- Government Agencies
- Queries
- One on One
- CMS
- Technical Support
- Security Clearance
- Service Management
- Business Process Improvement
- Communications Management
- Contractual Agreements
- Toner
- Doj
- Servers
- Responsibility
- Internal Audit
- Falls Church
- Banking
- Justice
- ITIL
- Root Cause Analysis
- Reviews
- ISO 20000
- Vendor Management
- Diagnostics
- Process Improvement
- Materials
- Validating
- Touch
- Compliance
- Knowledge Base
- Stocks
- Rate
- Public Trust
- Quality Improvement
- Problem Solving
- Foundations
- Templates
- Delivery
- Third Party Vendors
- Coordinated
Tim Bogan Summary
- Tim Bogan, based in Annandale, VA, US, is currently a Deputy Contractor Program Manager (DCPM) – Deputy Help Desk Manager at UICGS / Bowhead Family of Companies. Tim Bogan brings experience from previous roles at DMI (Digital Management, Inc.), CACI International Inc and Human Touch, LLC. Tim Bogan holds a Thomas R Proctor High School. With a robust skill set that includes Project Work, Help Desk Support, Customer Service Representatives, Infrastructure, Import and more. Tim Bogan has 1 emails and 1 mobile phone numbers on RocketReach.
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