Tilly L. Email
Chief Operating Officer @ Greyhound Australia
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Tilly L. Location
- Pinkenba, QLD, AU
Tilly L. Work
- 2025 -now Chief Operating Officer @
- 2023 -2025 Executive Director @
- 2019 -now Executive Committee Member @
- 2019 -2023 General Manager @
- 2017 -2019 Managing Director Queensland (Bus and Ferry) and Group General Manager CX @
- 2016 -now Director and Owner - on a journey to continually improve Customer Experience in global transport @
- 2016 -2017 Consultant (Six month fixed term + extension) @ Serco Transport (United Arab Emirates and broader Middle-East work)
- 2014 -2016 Customer Service Director @ Northern Rail
- 2012 -2014 Executive Sponsor - Customer Experience @
- 2011 -2012 Smart Ticketing Programme: Bus and Rail Operator Lead (3 month Fixed Term Contract) @
- 2011 -2014 Quality Nominee @ Bluelight Consultancy
- 2010 -2011 Passenger Services Executive (Fixed Term Contract - with extension) @
- 2007 -2010 Director of Corporate Services, Customer Liaison and Communications @ Criminal Injuries Compensation Authority
- 2006 -2011 West of Scotland Committee Member @
- 2005 -2007 Customer Service Director @ First ScotRail
- 2000 -2005 Transformation and Culture Change Programme Manager and Quality Manager @ National Police Training / Centrex
- 1998 -2000 Learning Programme Coordinator @ Joseph Priestley College
- 1996 -1998 Lecturer @ HCFE
Tilly L. Education
- University of Sunderland
Post Graduate (Teaching)
1997-1999 - University of York
BA(Hons) Combined (English)
1994-1997 - Project Management Group
PRINCE2 Practitioner (Programme & Project Management)
- CMPS
Quality Management degree (Quality Managment)
- IOSH
IOSH
- Australian Institute of Company Directors
(Business Administration and Management, General)
2023
Tilly L. Summary
- Tilly L., based in Pinkenba, QLD, AU, is currently a Chief Operating Officer at Greyhound Australia. Tilly L. brings experience from previous roles at NTRO - National Transport Research Organisation, CIRO | Chartered Institution of Railway Operators, Metro Trains Melbourne and Transdev Australasia. Tilly L. holds a 1997 - 1999 Post Graduate in Teaching @ University of Sunderland. Tilly L. has 1 emails on RocketReach.
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