Ticket Evolution Technology Stack

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Adobe Creative Cloud is a set of applications and services used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.

Amazon CloudFront is a content delivery web service.

AWS Managed Services automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure.

Datadog is a monitoring service for IT, dev & ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into a unified view of IT infrastructure. Datadog's capabilities are provided on a SaaS-based data analytics platform that enables multiple teams to work collaborative.

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

Logstash is a data pipeline that helps you process logs and other event data from a variety of systems.

Lucidchart is a web-based diagramming tool for drawing diagrams including flowcharts, org charts, wireframes, UML, mind maps.

Adobe Illustrator is a vector graphics editor.

Amazon Aurora is a MySQL and PostgreSQL-compatible relational database built for the cloud, that combines the performance and availability of traditional enterprise databases with the simplicity and cost-effectiveness of open source databases.

Amazon DynamoDB is a flexible NoSQL database service.

Backbone.js is a JavaScript framework with a RESTful JSON interface and is based on the model–view–presenter application design paradigm.

Elasticsearch is a search server based on Lucene that provides a distributed, multitenant-capable full-text search engine.

ELK stack provides centralized logging in order to identify problems with servers or applications and allows to search all the logs in a single place.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Nginx is a web server which can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables developers to decouple and scale microservices, distributed systems, and serverless applications.

Chef is IT automation, configuration management and software delivery for organizations of all sizes whether in the cloud or on-premises.

Salesforce Heroku is part of the Salesforce Platform, enabling enterprises to store and leverage customer data in Salesforce for full-cycle CRM engagement.

Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your application in real time.

Amazon Translate is a neural machine translation service powered by deep learning models that allow for fast and accurate translation supporting multiple languages.

Kibana is an open source data visualization platform.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Grafana is a convenient dashboard tool for visualizing time series data.

Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.

SABRE is a managerial information solution that models and displays alternate cost-volume profit and 'what if' scenarios for an improved CVP strategy.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

Google Docs is an online word processor that lets client create and format text documents and collaborate with other people in real time.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

DNS Made Easy is an exciting service which helps thousands of individuals get their business and ideas online everyday. Businesses around the world use DNS Made Easy each day to direct their traffic to their designated systems. There is no other service provider on the Internet that offers such a flexible web based Internet service system.

Contact Form 7 is a tool to manage multiple contact forms.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

HipChat is team communication built for business. HipChat offers group chat, 1x1 chat, file sharing, video chat and more. Best of all its completely free.

Mailgun is an email automation service offering a complete cloud-based email service for sending, receiving & tracking email sent through user websites & apps.

Mandrill is a scalable and affordable email infrastructure service, with all the marketing friendly analytics tools they come to expect from MailChimp.

SendGrid cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. SendGrid provides reliable email delivery, scalability and real-time analytics along with flexible API's that make custom integration a breeze.

Zendesk is an cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging and more.

Lever is a modern, collaborative recruiting platform that powers a more human approach to hiring. Lever focuses on the candidate-company relationship and delivers unique insights into companies' talent. It streamlines the hiring process by integrating with Google apps to make hiring efficient and easy.

LinkedIn Jobs is an enterprise employer job posting solution.

Recruiterbox is an applicant tracking system designed for small to midsize businesses. The system allows recruiters to create new open positions with a few clicks, and accept resumes through their company's website

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.