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Tiago Valle Location
Ottawa, ON, CA
Tiago Valle Work
Manager @ (July 2022 - Present)
MDM technician, Team leader @ (February 2021 - July 2022)
Technical Support Tier 2 @ (September 2020 - February 2021)
Systems Specialist - Mobile Device Management @ (July 2015 - March 2020)
Systems Specialist - System Compliance Services @ (May 2011 - July 2015)
Systems Analyst - Domino Admin @ (June 2010 - May 2011)
System Analyst @ Sonda Procwork Informatica (August 2009 - June 2010)
Tiago Valle Education
Universidade Estadual de Campinas
Bachelor of Technology (B.Tech.) (Systems Analysis and Development)
2008-2012
Tiago Valle Skills
ITIL
Microsoft Windows
Mobile device management
Customer Satisfaction
Technical Support
System Administration
System Deployment
Change Management
Incident Management
Analytical Skills
Root Cause Analysis
Agile Methodologies
Operating Systems
Linux
Microsoft Office
Microsoft Excel
Office 365
IBM MaaS360
Microsoft Exchange
Unix
Red Hat Linux
Customer Service
Customer Support
Collaborative Problem Solving
Design Thinking
MobileIron
Lotus Traveler
Help Desk Support
Android Support
Load Balancing
Lotus Domino Administration
End User Training
Product Support
5 Why
Cloud Applications
Troubleshooting
Active Directory
Microsoft Intune
Teamwork
Data Analysis
Microsoft Power Query
Cloud Administration
Office 365 Administration
Productivity Improvement
Time Management
Leadership
Cross-functional Team Leadership
Relationship Building
Career Management
Tiago Valle Summary
Tiago Valle, based in Ottawa, ON, CA, is currently a Manager at PiiComm. Tiago Valle brings experience from previous roles at PiiComm, Concentrix and IBM. Tiago Valle holds a 2008 - 2012 Bachelor of Technology (B.Tech.) in Systems Analysis and Development @ Universidade Estadual de Campinas. With a robust skill set that includes ITIL, Microsoft Windows, Mobile device management, Customer Satisfaction, Technical Support and more. Tiago Valle has 2 emails on RocketReach.
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