Tiago da Silva Email
Financial Controller @ RUIBOTICS
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Tiago da Silva Location
- Portugal
Tiago da Silva Work
- Financial Controller @ (January 2023 - Present)
- Treasurer - Board of Directors and MADE BY Group @ (May 2025 - Present)
- Administrative and Financial Support (Pro Bono) @ (January 2023 - May 2025)
- Entrepreneurship and Microcredit Support Specialist @ MICRE - Associação Microcrédito Portugal (October 2019 - July 2023)
- Financial Director @ (January 2022 - December 2022)
- Financial Administrative Specialist @ (September 2019 - December 2021)
- Junior Accountant @ (July 2017 - October 2019)
- Document Archivist and Client Coordinator @ (September 2016 - July 2017)
- Team Coordinator | Galp Energia @ (September 2014 - September 2016)
- Supervisor Galp Energia @ (December 2009 - September 2014)
- Call Center Operator | Galp Energia @ (November 2008 - December 2009)
- Inbound Customer Service Representative @ (January 2007 - November 2008)
- Customer Service Sales Assistant @ (January 2006 - December 2006)
Tiago da Silva Education
- Instituto CRIAP
(Financial - Power BI)
2025-2025 - IEFP - Instituto do Emprego e Formação Profissional
Certified Trainer - CCP (Certificate of Pedagogical and Teaching Competence (CPTC))
2013-2014 - Universidade Europeia
Licenciatura (Business/Managerial Economics)
2024
Tiago da Silva Skills
- Contact Centers
- Call Centers
- Team Management
- Customer Experience
- Operations Management
- Telecommunications
- Account Management
- Management
- Team Leadership
- Customer Service
- Negotiation
- Transition Management
- Workforce Management
- Process Excellence
- Atendimento ao Cliente
- Gestão de equipes
- Centrais de atendimento
- Gestão
- Liderança de equipe
- Negociação
- Experiência do cliente
- Planejamento estratégico
- Gestão de contas
- Business Planning
- Microsoft Office
- Business Strategy
- Teamwork
- Microsoft Excel
Tiago da Silva Summary
- Tiago da Silva, based in Portugal, is currently a Financial Controller at RUIBOTICS. Tiago da Silva brings experience from previous roles at Aspec - Associação de Profissionais e Empresários Cristãos, MICRE - Associação Microcrédito Portugal and SEMEAR. Tiago da Silva holds a 2025 - 2025 Instituto CRIAP. With a robust skill set that includes Contact Centers, Call Centers, Team Management, Customer Experience, Operations Management and more.
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