Thomas Wright Email & Phone Number
Real Estate Agent @ Keller Williams Preferred Realty
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Thomas Wright Location
- Lakeville, MN, US
Thomas Wright Work
- Real Estate Agent @ (October 2015 - Present)
- Senior National Client Service Manager @ (November 2013 - April 2017)
- Consultant (Contract position) Operations and Process Improvement @ Endicott Comm, Inc (February 2013 - April 2013)
- Director of Operations @ (December 2011 - June 2012)
- Corporate Operations Manager @ (September 2007 - December 2011)
- Director of Call Center Operations @ Answer America, LLC (May 1999 - September 2007)
- Call Center Manager @ Answer America (January 1997 - January 1999)
Thomas Wright Skills
- ACD / Switch Management
- Account Management
- Acquisition Integration
- CRM
- Call Center Administration
- Call Centers
- Coaching
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- High Technical Aptitude
- Income Statement
- KPI implementation
- Leadership
- Management
- Multi-Site Responsibility
- New Business Development
- Operations Management
- Outsourcing
- P&L Management
- P&L Responsibility
- Process Improvement
- Project Management
- Sales
- Sales Management
- Sales Operations
- Salesforce.com
- Six Sigma
- Staff Development
- Staff Management
- Team Building
- Team Leadership
- Telecommunications
- Telemarketing
- Training
- Vendor Management
- Workforce Management
Thomas Wright Summary
- Thomas Wright, based in Lakeville, MN, US, is currently a Real Estate Agent at Keller Williams Preferred Realty. Thomas Wright brings experience from previous roles at AnswerNet, Endicott Comm, Inc and CCS- Customer Contact Services. With a robust skill set that includes ACD / Switch Management, Account Management, Acquisition Integration, CRM, Call Center Administration and more. Thomas Wright has 3 emails on RocketReach.
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