2012 -2014 ITSM Solution Architect @ Volvo Car Group
2011 -2014 Solution architect and Technical Consultant @ Symfoni Software
2012 -2013 ITSM Solution Architect @ Telecom Industry Sweden
2012 -2013 ITSM Solution Architect @ PaperWork industry Sweden
2010 -2011 ITSM Developer @ Logica
2010 -2011 Consultant @
2008 -2010 Configuration Manager @
2006 -2008 System Manager and Developer @ Axfood IT AB
2005 -2008 Configuration Manager @ Axfood IT AB
2001 -2004 Technician and Servicedesk Stuff @ Axfood IT AB
1997 -2001 Retail Establisher @ Exonen KB
1996 -1997 Retail Worker @ Exonen KB
Thomas Wiberg Education
Stålhagsskolan Gymnasium
3
Thomas Wiberg Skills
Customer Service
Problem Management
Active Directory
Web Services
Change Management
Service Management
Service Desk
Incident Management
SQL
SQL Server
Crystal Reports
Troubleshooting
Service Delivery
Service now.com
Requirements Analysis
IT Management
ITIL
IT Service Management
Configuration Management
Integration
CMDB
HP Openview
Process Improvement
Business Analysis
Thomas Wiberg Summary
Thomas Wiberg, based in Stockholm, SE, is currently a Head of Delivery | Driving Enterprise Success with ServiceNow at Devoteam | ServiceNow Partner. Thomas Wiberg brings experience from previous roles at Devoteam | ServiceNow Partner, ProCori SMC and Nykvarns Kommun. Thomas Wiberg holds a 3 @ Stålhagsskolan Gymnasium. With a robust skill set that includes Customer Service, Problem Management, Active Directory, Web Services, Change Management and more. Thomas Wiberg has 2 emails and 1 mobile phone numbers on RocketReach.
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