Thomas Wales Email & Phone Number
Chief Executive @ WakefieldBID (Past)
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Thomas Wales Location
- Leeds, GB
Thomas Wales Work
- 2024 -2026 Chief Executive @
- 2022 -2023 Global Head of Support and Managed Services @
- 2023 -2023 Head of PMO and Professional Services @
- 2023 -2023 Site Manager @
- 2019 -2021 Global Head of Cloud Infrastructure and Technical Support @
- 2020 -2020 Interim Global Support Director @
- 2019 -2019 Head of Cloud Infrastructure Support @
- 2017 -2019 Head of Cloud Customer Services - EMEA @
- 2016 -2017 Customer Service Manager @
- 2015 -2016 Customer Service Manager - Hosting Support @
- 2014 -2015 2nd Line Hosting Support Manager @
- 2012 -2014 Managed Hosting Support Engineer @
- 2012 -2012 Dedicated Server Support Technician @
- 2011 -2012 VPS Support Technician @
- 2008 -2012 Information Desk Operative (Supervisor) and Showroom Advisor @
- 2011 -2011 IT Apprentice @
Thomas Wales Education
- Ossett College
A Levels
2008-2011 - Horbury School - a specialist language college
GCSE (11 )
2003-2008
Thomas Wales Skills
- Project Delivery
- Management
- Global Customer Service
- Continuous Improvement
- Customer Insight
- Business Process Improvement
- Project Management
- Service Delivery
- ITIL
- Account Management
- Cloud Computing
- Social Media Marketing
- E-commerce
- Sales
- Event Management
- Marketing Strategy
- Data Center
- Project Planning
- Brand Development
- IT Service Management
- Customer Experience
- Customer Relationship Management (CRM)
- Labor and Employment Law
- Customer Retention
- Business Development
- Operations Management
- Linux Server
- Software as a Service (SaaS)
- Leadership
- Customer Service
- Training Delivery
- Customer Support
- Customer Service Management
- Team Leadership
- Mentoring
- Coaching
- Hosting Services
- Managed Hosting
- Web Servers
- Dedicated Servers
- Customer Service Training
- Customer Service Operations
- Customer Journeys
- Process Improvement
- Customer Succes
- Continuous Process Improvement
- Customer Experience Design
- Business Strategy
- Strategy
- Strategic Planning
- Operational Improvement
- Windows Server
- Virtualization
- Web Hosting
- Plesk
- cPanel
- Domain Registration
- Web Design
- Web Development
- SEO
- HTML
- PHP
- CSS
- Graphic Design
- Event Planning
- Marketing
- CAD
- Virtual Servers
- VMware
- DNS
- CRM
- Training
- Time Management
- Advertising
- Google Analytics
- Virtual Private Servers
- KVM
- PPC
- Apache
- Networking
- E Commerce
- Information Technology
- Technology
- Public Speaking
- Support
- Cloud
- Technician
- Servers
- Services
- Social Media
- Microsoft Excel
- Microsoft Word
- Engineering
Thomas Wales Summary
- Thomas Wales, based in Leeds, GB, was previously a Chief Executive at Wakefield BID. Thomas Wales brings experience from previous roles at Varnish Software and NTT DATA Business Solutions. Thomas Wales holds a 2008 - 2011 A Levels @ Ossett College. With a robust skill set that includes Project Delivery, Management, Global Customer Service, Continuous Improvement, Customer Insight and more. Thomas Wales has 1 emails on RocketReach.
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